Is CompuCom a good company to work for as a Desktop Support Analyst II?

Desktop Support Analyst II professionals working at CompuCom have rated their employer with 2.9 out of 5 stars in 113 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Analyst II Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst II interview questions at CompuCom .

Does CompuCom pay Desktop Support Analyst II employees well?

Desktop Support Analyst II professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 113 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst II salaries at CompuCom.

How happy are Desktop Support Analyst II professionals working at CompuCom?

15% of Desktop Support Analyst II employees at CompuCom would recommend their employer to a friend. This rating has decreased by 56% in the past 12 months. Desktop Support Analyst II professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.2 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 152 reviews)); "Teams and people are great and enjoyable to work with" ((in 135 reviews)); "Allowed to work from home 1 day a week" ((in 81 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "They do provide good training and will pay for certifications." ((in 62 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 252 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 215 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 104 reviews)); "salary is low and so many calls" ((in 73 reviews))

CompuCom Desktop Support Analyst II reviews

Item: CompuCom
Rating: 2
Author: Desktop Support

2.9

15% would recommend to a friend

(113 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (113 reviews)

Ratings by demographic groups

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Desktop Support Analyst II employees have rated CompuCom with 2.9 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Desktop Support Analyst II professionals have an average working experience there. CompuCom is rated 25% below average by Desktop Support Analyst II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

113 reviews

1.0

Aug 19, 2010

go elsewhere

Desktop support

Recommend

CEO approval

Business Outlook

Pros

good team of individuals to work with

Cons

numbers only place. Management disconnected from front end. Not open to change

2.0

Mar 28, 2009

CompuCom? If you can't get a job anywhere else..

Desktop support

Recommend

CEO approval

Business Outlook

Pros

It's not the worst place to work. Depends on your contract I guess, but don't expect to get promoted on performance. If people above you quit, or get fired, you'll get a raise.

Cons

I've never recieved any feedback from management. They once told me what they thought might be going on, and what to work on, but they have no idea. The customer can give you awesome feedback left and right, but unless you ask them to shoot an email to your boss, or they are gung ho enough to just do it for you, nobody will know. Doesn't seem like they care, they are just filling up spots, and hoping the person they put in that spot will work out well. CompuCom may pay pretty decent, but if you choose to have insurance, or paid days off, kiss your wage goodbye. If you are healthy and don't plan on getting sick, forgoe the health and get paid decently. ha. what a joke.

Viewing 112 - 113 of 113 Reviews

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CompuCom Desktop Support Analyst II reviews

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CompuCom? If you can't get a job anywhere else..

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