Is CompuCom a good company to work for as a Desktop Support II?

Desktop Support II professionals working at CompuCom have rated their employer with 2.9 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support II Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support II interview questions at CompuCom .

Does CompuCom pay Desktop Support II employees well?

Desktop Support II professionals rate their compensation and benefits at CompuCom with 1.8 out of 5 stars based on 89 anonymously submitted employee reviews. This is 43.5% worse than the company average rating for salary and benefits. Find out more about Desktop Support II salaries at CompuCom.

How happy are Desktop Support II professionals working at CompuCom?

32% of Desktop Support II employees at CompuCom would recommend their employer to a friend. This rating has decreased by 55% in the past 12 months. Desktop Support II professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.1 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 166 reviews)); "Teams and people are great and enjoyable to work with" ((in 140 reviews)); "Flexible work from home options" ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "The team was great and supportive." ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 259 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 226 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 113 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 107 reviews)); "salary is low and so many calls" ((in 75 reviews))

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CompuCom Desktop Support II reviews

2.9

32% would recommend to a friend

(89 total reviews)

Mick Slattery

21% approve of CEO

19% positive business outlook

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Desktop Support II employees have rated CompuCom with 2.9 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Desktop Support II professionals have an average working experience there. CompuCom is rated 25% below average by Desktop Support II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

89 reviews

1.0

Jan 10, 2023

micromanaged and underpaid

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

my coworkers were pretty awesome

Cons

management terrible disclosed personal information to group cared more about numbers then customers

1.0

Jan 4, 2023

Not that Great!

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

There was work and I did not get laid off.

Cons

Benifits were not good! Tons of turn over

3.0

Dec 5, 2022

Great starter job

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

If at a good site. Pleasant place to work. Good training.

Cons

No raises. Get what you can up front.

Viewing 13 - 15 of 89 Reviews

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CompuCom Desktop Support II reviews

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micromanaged and underpaid

Not that Great!

Great starter job

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