Is CompuCom a good company to work for as a Desktop Support II?

Desktop Support II professionals working at CompuCom have rated their employer with 2.9 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support II Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support II interview questions at CompuCom .

Does CompuCom pay Desktop Support II employees well?

Desktop Support II professionals rate their compensation and benefits at CompuCom with 1.8 out of 5 stars based on 89 anonymously submitted employee reviews. This is 43.5% worse than the company average rating for salary and benefits. Find out more about Desktop Support II salaries at CompuCom.

How happy are Desktop Support II professionals working at CompuCom?

32% of Desktop Support II employees at CompuCom would recommend their employer to a friend. This rating has decreased by 55% in the past 12 months. Desktop Support II professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.1 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 161 reviews)); "Teams and people are great and enjoyable to work with" ((in 139 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "The team was great and supportive." ((in 48 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 262 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 219 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 108 reviews)); "salary is low and so many calls" ((in 78 reviews))

CompuCom Desktop Support II reviews

2.9

32% would recommend to a friend

(89 total reviews)

Mick Slattery

21% approve of CEO

19% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Desktop Support II employees have rated CompuCom with 2.9 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Desktop Support II professionals have an average working experience there. CompuCom is rated 25% below average by Desktop Support II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

89 reviews

3.0

Jan 6, 2022

Relaxed but underpaid

Desktop support technician ii

Recommend

CEO approval

Business Outlook

Pros

Relaxed environment. Number based performance.

Cons

Underpaid. often turnover because of pay.

3.0

Mar 16, 2021

Good place to be an IT tech

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

the IT techs at CompuCom tend to be very good and being in a company made of IT people means we all tend to speak the same language making communication easier.

Cons

There is a large disconnect between corporate and service workers. you direct manager and trainers are fine but anyone else beyond that, your just paper.

2.0

Mar 6, 2021

Ok company

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Work unsupervised. Pay was decent. Hours were great.

Cons

Bad direct supervision because upper management was out of state. Lazy long term employees who created bad culture.

Viewing 22 - 24 of 89 Reviews

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Relaxed but underpaid

Good place to be an IT tech

Ok company

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