CompuCom Desktop Support reviews

4.0

97% would recommend to a friend

(11 total reviews)

Mick Slattery

Not enough data to show CEO approval

Reviews by job title

11 reviews
2.0
Aug 14, 2014
Recommend
CEO approval
Business Outlook

Pros

I like my direct manager and coworkers a great deal. I like the environment that I work in on a client site. Higher PTO than most companies I've previously worked for.

Cons

Took over 2 years to get a salary increase when I was internally promoted. When I finally did the pay increase was decent but when I asked for back pay I was told that I voluntarily worked for the lower rate for two years and HR basically laughed at my request to be compensated for two years of additional duties that I had been performing. The pay overall is low for the industry. Quarterly performance bonuses have been eliminated, annual raises are non-existent even with perfect performance reviews. There is literally no way to get financially compensated for consistently going above and beyond.

3.0
Oct 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent pay and you will receive it on time.

Cons

Not a chance for a raise. Bonuses are next to nothing and are more of an insult. I worked for this company for over three years and never received a raise. When I was hired, I was told that reviews were done after 1 year of service and raises would be given based on performance. After working for a year, I was then informed that reviews were done during Q4. Waiting a few more months, I finally receive my review only to hear that raises are given during Q3 and are based on the review from the previous year. I couldn't believe this was the company's standard practice, but after talking to a few other employees, found this to be true. Nine months pass before I'm told that the company isn't doing so well. Needless to say, no raises, but the company did hire a new Senior Manager at Corporate instead. Get your money up front with this company, because you won't get a raise, even when they are making money hand over fist.

1.0
Jul 24, 2011
Recommend
CEO approval
Business Outlook

Pros

The only thing that was positive about compucom was the working staff. Not the management but the employees. They try every day to make a bad situation better without the help of the company

Cons

Very poor salary. management is out of touch with the employees and does not want to hear anything negative. Cannot see the big picture and will lose accounts. some things you buy at the dollarama store and you know it is only worth a buck so you are okay with that. Technology definitely should not be done by dollarama. There is a reason that the big ones are still around. IBM, HP because qualtiy processes will show themselves

Viewing 7 - 9 of 11 Reviews

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