Is CompuCom a good company to work for as a Field Service Analyst?

Field Service Analyst professionals working at CompuCom have rated their employer with 3.2 out of 5 stars in 193 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Service Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Service Analyst interview questions at CompuCom .

Does CompuCom pay Field Service Analyst employees well?

Field Service Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 193 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Service Analyst salaries at CompuCom.

How happy are Field Service Analyst professionals working at CompuCom?

62% of Field Service Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 18% in the past 12 months. Field Service Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 149 reviews)); "Teams and people are great and enjoyable to work with" ((in 135 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 79 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 66 reviews)); "The team was great and supportive." ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 222 reviews)); "No Raises after 10 years of Employment" ((in 113 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 104 reviews)); "salary is low and so many calls" ((in 79 reviews))

CompuCom Field Service Analyst reviews

3.2

62% would recommend to a friend

(193 total reviews)

Mick Slattery

62% approve of CEO

18% positive business outlook

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Field Service Analyst employees have rated CompuCom with 3.2 out of 5 stars, based on 193 company reviews on Glassdoor. This indicates that most Field Service Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Service Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

193 reviews

1.0

Jun 11, 2021

DONT WORK HERE

Field service technician

Recommend

CEO approval

Business Outlook

Pros

easy job no stress easy to lean in couple of weeks

Cons

Low pay barely enough hours to get to 40 hours No growing in that position

3.0

Apr 29, 2021

Steady Work

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Very steady and stable work(at the time of writing this I am working on a dedicated contract with a national retailer) Decent benefits and an average of 2 weeks of annual PTO + additional floating holidays Company provided vehicle and tools Unsupervised work for the most-part Professional work culture and decent organization among peers and immediate management Great opportunity to build up your network and references for future opportunities Solid experience for your resume Compucom also provided online resources to complete certifications and offered one-time vouchers for test fees Overtime and weekends are completely optional, though sometimes necessary

Cons

Uncompetitive pay and Compucom doesn't seem committed to providing competitive raises Sometimes micromanagement emails can seem incessant Sometimes workloads are quite high and expectations from management and customers are quite stressful Long commutes

4.0

Apr 22, 2021

Good place to work

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Hectic, but most of the time you set your own appointments, so there is a fair amount of independence to it.

Cons

fair amount of night and weekend work

Viewing 58 - 60 of 193 Reviews

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