Is CompuCom a good company to work for as a Field Service Analyst?

Field Service Analyst professionals working at CompuCom have rated their employer with 3.2 out of 5 stars in 193 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Service Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Service Analyst interview questions at CompuCom .

Does CompuCom pay Field Service Analyst employees well?

Field Service Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 193 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Service Analyst salaries at CompuCom.

How happy are Field Service Analyst professionals working at CompuCom?

62% of Field Service Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 18% in the past 12 months. Field Service Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 153 reviews)); "Teams and people are great and enjoyable to work with" ((in 138 reviews)); "Allowed to work from home 1 day a week" ((in 82 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 64 reviews)); "The team was great and supportive." ((in 49 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 259 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 223 reviews)); "No Raises after 10 years of Employment" ((in 111 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 106 reviews)); "salary is low and so many calls" ((in 81 reviews))

CompuCom Field Service Analyst reviews

3.2

62% would recommend to a friend

(193 total reviews)

Mick Slattery

62% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (193 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Field Service Analyst employees have rated CompuCom with 3.2 out of 5 stars, based on 193 company reviews on Glassdoor. This indicates that most Field Service Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Service Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

193 reviews

3.0

Jul 11, 2024

Great For Gathering Education and Experience

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Provided Certs Training, Great People to work with, That's including my manager and team lead, Tons of way to learn and gain knowledge and experience. Provided tools

Cons

Sales Team Lacks Experience in IT Feild and tends to Over or Under Sell Contracts With our Clients causing. Thus, this has lost us great and Valued Corporate Clients we delt with in the pass. Personal Vehicle use with low pay for milage, prepare to replace your vehicle or expensive Repairs every 3-4years.

2.0

Jun 28, 2024

Review

Field engineer

Recommend

CEO approval

Business Outlook

Pros

the people you do work for. actual last year with co. was 2017

Cons

the people you work for

4.0

Jun 17, 2024

Field service / POS tech.

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Company van, required tools, training

Cons

Service area can be quite large, lots drive time between stores. training is kinda sink or swim/hit miss. Company keeps getting traded like a Pokémon card between hege funds.

Viewing 16 - 18 of 193 Reviews

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CompuCom Field Service Analyst reviews

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Great For Gathering Education and Experience

Review

Field service / POS tech.

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