Is CompuCom a good company to work for as a Field Support Analyst?

Field Support Analyst professionals working at CompuCom have rated their employer with 3.1 out of 5 stars in 181 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Support Analyst interview questions at CompuCom .

Does CompuCom pay Field Support Analyst employees well?

Field Support Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 181 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Support Analyst salaries at CompuCom.

How happy are Field Support Analyst professionals working at CompuCom?

56% of Field Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Field Support Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 154 reviews)); "Teams and people are great and enjoyable to work with" ((in 137 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 78 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 67 reviews)); "The team was great and supportive." ((in 49 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 253 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 215 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 106 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 106 reviews)); "salary is low and so many calls" ((in 79 reviews))

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CompuCom

CompuCom Field Support Analyst reviews

3.1

56% would recommend to a friend

(181 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.5

Career opportunities

2.1

Compensation and benefits

Field Support Analyst employees have rated CompuCom with 3.1 out of 5 stars, based on 181 company reviews on Glassdoor. This indicates that most Field Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

181 reviews

4.0

Feb 24, 2023

Great place to learn, grow, and succeed!

Field service technician

Recommend

CEO approval

Business Outlook

Pros

First off, CompuCom is a great place to work. They will assist you in moving forward in your career. They do this by offering cert training for the most all the big Tech companies (Dell, Apple, HP, Lenovo, Lexmark, CompTia, Cisco, etc). This is all provided at no cost to employees. As a Field Tech, I have loved my position in, and with CompuCom.

Cons

Like any employer, Management can make or break a great position with a company. CompuCom is no different. Their are some managers that leave a lot to be desired.

4.0

Feb 10, 2023

Good Company

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Good starting wage. Friendly co-workers. Company vehicle. Gain experience in all kinds of tech and maintenance projects. Flexible schedule. Weekends off.

Cons

The work day is very full which leaves little time for training and education. Benefits are expensive. You have to be willing to figure out most processes on your own.

1.0

Nov 12, 2022

Grew too fast

Field service technician

Recommend

CEO approval

Business Outlook

Pros

ITIL implementation works well. Easy to self start.

Cons

Grew too fast and management stopped caring about employees.

Viewing 34 - 36 of 181 Reviews

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CompuCom Field Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to learn, grow, and succeed!

Good Company

Grew too fast

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