Is CompuCom a good company to work for as a Field Support Analyst?

Field Support Analyst professionals working at CompuCom have rated their employer with 3.1 out of 5 stars in 181 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Support Analyst interview questions at CompuCom .

Does CompuCom pay Field Support Analyst employees well?

Field Support Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 181 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Support Analyst salaries at CompuCom.

How happy are Field Support Analyst professionals working at CompuCom?

56% of Field Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Field Support Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 152 reviews)); "Teams and people are great and enjoyable to work with" ((in 135 reviews)); "Allowed to work from home 1 day a week" ((in 81 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "They do provide good training and will pay for certifications." ((in 62 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 252 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 215 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 104 reviews)); "salary is low and so many calls" ((in 73 reviews))

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CompuCom

CompuCom Field Support Analyst reviews

3.1

56% would recommend to a friend

(181 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (181 reviews)

Ratings by demographic groups

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Field Support Analyst employees have rated CompuCom with 3.1 out of 5 stars, based on 181 company reviews on Glassdoor. This indicates that most Field Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

181 reviews

2.0

Nov 8, 2021

Lots of driving

Field technician

Recommend

CEO approval

Business Outlook

Pros

Stable job. Somewhat flexible. Company car.

Cons

Micromanaged a lot. Lots of driving. Gets boring fast. No room for growth.

2.0

Oct 27, 2021

Unsure

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Loved it when it was Getronics

Cons

They got rid of legacy getronics employees

2.0

Sep 17, 2021

Constantly changing management and company reformations.

Field service engineer

Recommend

CEO approval

Business Outlook

Pros

Paid training Experience Setting your own schedule

Cons

Low pay compared to industry standards. No pay raises.

Viewing 52 - 54 of 181 Reviews

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CompuCom

CompuCom Field Support Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lots of driving

Unsure

Constantly changing management and company reformations.

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