CompuCom Field Support Analyst reviews

Very disorganized, no direction, cannot reach your manager most of the time and if you do they can't help and tells you to call someone else, crap software astea that causes 10x more problems and has no benefits of making your job better and drives moral down daily, logistics and parts ordering nightmare, wants you to keep 30 mins and 30 miles off your page everyday. Told you get lots of certs and training time then you don't and can't order parts for calls cause your not certified but that's your fault?, told alot of things but don't believe it, pay is way to little for a real tech so be prepared to work with a bunch of idiots that have no interest in actually being techs and are just want to swap units and no interest in actual IT they get the bottom of the barrel and then offer mediocre pay to expert high performing techs that actually care and do more than 1 call a week.

I received one small raise in 6 years, they hired on new techs at higher rate then us experience techs that had been on the account for several years. It's a shame, I loved the work but was forced to look for a better paying job. There is high turn over for this position in the company just because of this.