Is CompuCom a good company to work for as a Field Support Analyst?

Field Support Analyst professionals working at CompuCom have rated their employer with 3.1 out of 5 stars in 181 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Support Analyst interview questions at CompuCom .

Does CompuCom pay Field Support Analyst employees well?

Field Support Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 181 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Support Analyst salaries at CompuCom.

How happy are Field Support Analyst professionals working at CompuCom?

56% of Field Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Field Support Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 157 reviews)); "Teams and people are great and enjoyable to work with" ((in 136 reviews)); "Flexible work from home options" ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 61 reviews)); "The team was great and supportive." ((in 49 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 227 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 113 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 103 reviews)); "salary is low and so many calls" ((in 81 reviews))

CompuCom Field Support Analyst reviews

3.1

56% would recommend to a friend

(181 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Ratings by demographic groups

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Gender

Sexual orientation

Disability

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Field Support Analyst employees have rated CompuCom with 3.1 out of 5 stars, based on 181 company reviews on Glassdoor. This indicates that most Field Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

181 reviews

1.0

May 1, 2024

Awful management and pay. They will hire just about anyone since they can never hold onto employees.

Field technician

Recommend

CEO approval

Business Outlook

Pros

they will hire anyone they think they can use for a year or so. Many managers take a hands-off approach.

Cons

Low Pay, Angry and abused co-worker. Insane turn-over rate.

3.0

Feb 7, 2024

Compucom

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Good team mates and yearly training. Customers are mostly great to work with.

Cons

Initial training is lacking and incomplete. Not much job security, especially while contract.

3.0

Dec 16, 2023

Good place to get some experience

Field service technician

Recommend

CEO approval

Business Outlook

Pros

They pay for training and certs. You get to work with several clients. You get to sharpen your customer service skills which is an often neglected part of IT. I worked with some really cool people.

Cons

The pay was only OK for my area. You are on call every few weeks. When on call you have to go to some not so good areas of town late at night.

Viewing 19 - 21 of 181 Reviews

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CompuCom Field Support Analyst reviews

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Reviews by job title

Awful management and pay. They will hire just about anyone since they can never hold onto employees.

Compucom

Good place to get some experience

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