Is CompuCom a good company to work for as a IT Desktop Support Engineer?

IT Desktop Support Engineer professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 72 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open IT Desktop Support Engineer Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked IT Desktop Support Engineer interview questions at CompuCom .

Does CompuCom pay IT Desktop Support Engineer employees well?

IT Desktop Support Engineer professionals rate their compensation and benefits at CompuCom with 1.7 out of 5 stars based on 72 anonymously submitted employee reviews. This is 48.9% worse than the company average rating for salary and benefits. Find out more about IT Desktop Support Engineer salaries at CompuCom.

How happy are IT Desktop Support Engineer professionals working at CompuCom?

4% of IT Desktop Support Engineer employees at CompuCom would recommend their employer to a friend. This rating has decreased by 80% in the past 12 months. IT Desktop Support Engineer professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 154 reviews)); "Teams and people are great and enjoyable to work with" ((in 137 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 78 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 67 reviews)); "The team was great and supportive." ((in 49 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 253 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 215 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 106 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 106 reviews)); "salary is low and so many calls" ((in 79 reviews))

CompuCom IT Desktop Support Engineer reviews

2.8

4% would recommend to a friend

(72 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

IT Desktop Support Engineer employees have rated CompuCom with 2.8 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most IT Desktop Support Engineer professionals have an average working experience there. CompuCom is rated 27% below average by IT Desktop Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

72 reviews

3.0

Apr 27, 2026

Good starting job, but limited growth potential

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Good starting job for young people who need experience in IT

Cons

The growth potential is very limited.

1.0

Apr 24, 2026

Stay away from this company if you like to grow

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Only good thing is if unable to find job anywhere, This company will give you job with very low pay rate,

Cons

If you google about former employee for this company, The job is not complicated straight forward the issue is micro management from TL and manager that make this company worse, Always good employee quit this company they never care about their employee at all.

4.0

Sep 22, 2025

Level 2 Support

Desktop support

Recommend

CEO approval

Business Outlook

Pros

Secure job with good benefits

Cons

Rigorous onboarding. Can be overwhelming, at first.

Viewing 1 - 3 of 72 Reviews

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CompuCom IT Desktop Support Engineer reviews

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Ratings by demographic groups

Reviews by job title

Good starting job, but limited growth potential

Stay away from this company if you like to grow

Level 2 Support

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