Never worked for a company that talks about progression and keeping top talent but yet seems to don't care a bit about the employees or retaining them. For an IT company this size, it really lacks progression, diversity, and resources. CompuCom functions like a mom and pop company. The leaders are so out of touch. They don’t even know what the culture is or what they want it to be. The employees that work at the client sites, prefer not to even say they work for CC because the clients they work for treat them so much better. People are scared to vocalize how they feel because you may be blackballed to be laid off at any moment.
They do just enough to say we did something but it's so mediocre you can't even feel it or they end up taking it away due to budget cuts or just because. Some departments abruptly, without no notice, in at a time when kids are out of school, took away the 1-DAY work from home privilege, there was no reason given as to why. I came to this company because of the flexibility, we were told to download our email ect to our phones to be connected. I have business that I conduct for CC in different time zones after work hours but I was told that I still must conduct the business late but at work- no flexibility in that!
My manager knows this and simply did nothing to make an exception. I understand things change but they did not even give a chance for you to make arrangements - so knee jerk and uncaring. The current office is so loud, small, no privacy it hard to even concentrate and work. You work in close small desk areas (everyone hates it) it's an open space with no privacy, Sr. management will kick you out of a conference room, even if you have it booked. If leadership meeting on site, you can forget about getting a conference room, you have to go in the hallways, break rooms, and outside to take confidential calls or just to hear.
The "onboarding" should not even be called onboarding- it should be called "walk in and figure it out". You have to set up your own computer, phone, order your equipment, there is no training, and people don’t even know you are coming. There is a lack of direction from your manager on goals and development. It's the worse experience I have ever had. I did not feel welcomed at all. I instantly started to regret leaving my old company after being sold a total lie.
There is no diversity in the workplace/leadership and it lacks career pathing.
The HR dept is a complete joke. I have worked in companies with Shared HR centers before that are one stop for most of your HR needs, they knowledgeable and helpful. The CC Easy HR Center for HR questions will not even respond or they will give you the runaround. They can't even answer basic policy questions, just get rid of them, a waste of money. The Payroll dept is a mess, you won’t get paid properly, they won’t respond, and instead of fixing the issue they will blame someone else for the mishap. The benefits are all high deductible plans, the PTO plan is lackluster only offering (2) weeks that must be accrued – I don’t even know a company that is still doing this! They are proud that they lag in the market for salaries and are not competitive.
My dept is so manual and overworked. My manager is not a leader, they are an individual contributor that has been there a long time and does not know how to lead a team that has come from other companies with progressive ideas because they have been with CC so long and have not stayed up with the current market and trends. It is very frustrating that I will not get any development. We have not even discussed my career goals and I find this is a common theme.
