CompuCom reviews

3.1

55% would recommend to a friend

(2,996 total reviews)

Mick Slattery

59% approve of CEO

43% positive business outlook

CompuCom has an employee rating of 3.1 out of 5 stars, based on 2,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CompuCom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Jun 25, 2010

Better opportunity for career and pay elsewhere.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent healthcare, dental and vision. Privately owned, so no knee jerk market effects.

Cons

Poor treatment of employees including pay, lack of openness for suggestions

3.0
Jun 11, 2010
Recommend
CEO approval
Business Outlook

Pros

This is a growing company, and has grown by mergers and acquisitions of several great companies. There are a few really guru-level people that are spread thinly, but they are generally willing to jump into a situation of need.

Cons

The company slogan is "Tier 1 service at a Tier 2 cost". Any reasoned guess how a company can do that? Right. The President posts great messages about profits every year since 1987, never a loss, but all the staff hear from their managers is cut, cut, cut. That;s how. There is too close an eye on numbers instead of on the smart people that generate the great numbers, and I am not talking about the sales people.

2.0
Jun 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Decent benefits including health, dental, vision, 401(k), FSA. Decent amount of time off accrual (< 5 years gets 10 hours/month). Mediocre tuition reimbursement program ($5k/year maximum). Good library of CBT for industry certifications. Industry certification vouchers and paid testing time if off-site (like with Prometric, etc...). Personal car mileage compensation. Company-provided cellular phone. Good coworkers who actually know what they're doing. Relatively easy to get time off if you have a good reason and ask for it a couple weeks in advance.

Cons

Absolutely no raises for the past few years for anyone. Managers are often overwhelmed with 30+ direct reports and hard to get in touch with. Constantly chipping away at benefits even when company emails brag about huge profits. For example, mileage reimbursement is $0.38 per mile, well below the national average. We have to deduct the first 20 miles from any mileage claims. So if we drive 20 miles or less, we don't get reimbursed. You're told they will pay for certifications and education to take you where you want to go. Truth is if your job is helpdesk and you want to get your Cisco certifications to be a network tech, even for CompuCom, you'll be told it doesn't apply to your current job and will be denied. Any CBTs you sign up for that "don't pertain to your current job" will be denied. The pay is well below what many employees are worth. Employees with a bachelor's degree and high-level industry certifications will likely get only $40k/year which is laughable. There have been no raises in the past few years because of a 'wage freeze' but we constantly get internal emails bragging about huge profits, expansions and acquisitions.

Viewing 2950 - 2952 of 2,996 Reviews

Glassdoor has 3,585 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.