Is CompuCom a good company to work for as a Service Delivery Manager?

Service Delivery Manager professionals working at CompuCom have rated their employer with 3.0 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Service Delivery Manager Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Service Delivery Manager interview questions at CompuCom .

Does CompuCom pay Service Delivery Manager employees well?

Service Delivery Manager professionals rate their compensation and benefits at CompuCom with 3.3 out of 5 stars based on 18 anonymously submitted employee reviews. This is 16.4% better than the company average rating for salary and benefits. Find out more about Service Delivery Manager salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 159 reviews)); "Teams and people are great and enjoyable to work with" ((in 135 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 77 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 64 reviews)); "The team was great and supportive." ((in 50 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 261 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 212 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 111 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 103 reviews)); "salary is low and so many calls" ((in 78 reviews))

CompuCom Service Delivery Manager reviews

3.0

74% would recommend to a friend

(18 total reviews)

Mick Slattery

59% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Service Delivery Manager employees have rated CompuCom with 3.0 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Service Delivery Manager professionals have an average working experience there. CompuCom is rated 22% below average by Service Delivery Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

18 reviews

1.0

Mar 4, 2022

Poor Leadership at the Executive Level

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

People you work with try their best to be successful. You will build some good relationships.

Cons

Executive leadership is condescending on open conference calls. Lack of respect for older employees. If you like working in chaos you will like working at CompuCom.

2.0

Sep 20, 2021

Hard to pinpoint how I feel about CompuCom

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

Plenty of opportunity to grow if you put in the work. Good pto schedule. Plenty of knowledge to learn and take elsewhere.

Cons

Outsourcing everything. Leadership makes promises they can’t and won’t keep. Pay is not competitive. Extremely outdated tools when bells and whistles promised to the customer. Operational team members use the company as a stepping stone to bigger and better things because they fail to retain strong talent.

5.0

Aug 26, 2021

Excellent Place to work!!!!

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

1. Management to open to suggestion and works on the same. 2. Salary structures are good as well. 3. Yearly increments are impressive as well 4. Team is very supportive 5. HR is active and conduction many activities even remotely

Cons

1.Canteen food was not that great.

Viewing 4 - 6 of 18 Reviews

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CompuCom Service Delivery Manager reviews

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Poor Leadership at the Executive Level

Hard to pinpoint how I feel about CompuCom

Excellent Place to work!!!!

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