CompuCom Service Desk Analyst II reviews

3.3

64% would recommend to a friend

(98 total reviews)

Mick Slattery

69% approve of CEO

29% positive business outlook

Service Desk Analyst II employees have rated CompuCom with 3.3 out of 5 stars, based on 98 company reviews on Glassdoor. This indicates that most Service Desk Analyst II professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Service Desk Analyst II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

98 reviews
1.0
Jul 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent pay, IT experience gained, pay check, really that's all

Cons

Managers gossip about employees and complain when students are hired instead of "professionals" very discouraging hearing a manager talk down about a co-worker pursuing education and not being able to work overtime anytime.

1.0
Sep 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Enjoyed my Team and the Clients

Cons

Everyone is just the bottom line to the company nothing more. The company does not care about the clients either. Mission statement is a joke. Win/win: A successful business outcome occurs only when all participants achieve their goals. Win/win interactions result in long-term, mutually advantageous relationships. Only benefits the company Integrity: We do what we say we’ll do. - No they do not they lead you and give you excuses Respect: We respect the rights and dignity of each individual. No respect for clients or employees. Excellence: We ask our clients the right questions, we listen to their answers to understand their needs, and we proactively seek ways to help them succeed every day. - If that is the case why did they lose so many clients when they shut down the service desk. Why are they getting sued?

3.0
Aug 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The company paid for certification testing, the company encouraged employees to be healthy and provided help to get healthy.

Cons

Service desk was moved to Canada. As a result, thousands of employees lost their jobs. The severance package was a joke.

Viewing 70 - 72 of 98 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.