Is CompuCom a good company to work for as a Service Desk Analyst?

Service Desk Analyst professionals working at CompuCom have rated their employer with 3.2 out of 5 stars in 62 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open Service Desk Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Service Desk Analyst interview questions at CompuCom .

Does CompuCom pay Service Desk Analyst employees well?

Service Desk Analyst professionals rate their compensation and benefits at CompuCom with 3.1 out of 5 stars based on 62 anonymously submitted employee reviews. This is 10.2% better than the company average rating for salary and benefits. Find out more about Service Desk Analyst salaries at CompuCom.

How happy are Service Desk Analyst professionals working at CompuCom?

51% of Service Desk Analyst employees at CompuCom would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Service Desk Analyst professionals have also rated CompuCom with a 3.8 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.5 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 159 reviews)); "Teams and people are great and enjoyable to work with" ((in 143 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 60 reviews)); "The team was great and supportive." ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 254 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 221 reviews)); "No Raises after 10 years of Employment" ((in 107 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 106 reviews)); "salary is low and so many calls" ((in 81 reviews))

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CompuCom

CompuCom Service Desk Analyst reviews

3.2

51% would recommend to a friend

(62 total reviews)

Mick Slattery

56% approve of CEO

43% positive business outlook

Ratings by category

3.8

Work/Life balance

3.5

Culture & values

3.4

Diversity & inclusion

3.3

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

Service Desk Analyst employees have rated CompuCom with 3.2 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Service Desk Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Service Desk Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

62 reviews

4.0

Feb 14, 2023

-

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Good for starting up the career

Cons

A bit low in salary

4.0

Feb 9, 2023

Not Great, Not Terrible

Service desk analyst i

Recommend

CEO approval

Business Outlook

Pros

For the most part is a stable job, you have access to a company learning platform and at least in my experience there tends to be a lot of dead time, good for studying...

Cons

The salary is low in comparison with other companies, I tried to apply to a internal position and to get a career development plant. The career development guy got promoted and I did not hear back from him. The interviewing manager never provided feedback, or a rejection email for that matter...

3.0

Sep 4, 2022

Good Company

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Remote work, IT tech team shift worked good together,

Cons

Leadership didn't really know us as individuals, seemed like some of the leadership didn't fight for their team, seemed like some of the leadership accepts too much work for the team without added personnel to balance the work load,

Viewing 19 - 21 of 62 Reviews

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CompuCom Service Desk Analyst reviews

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-

Not Great, Not Terrible

Good Company

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