Is CompuCom a good company to work for as a Tech Support II?

Tech Support II professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Tech Support II Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Tech Support II interview questions at CompuCom .

Does CompuCom pay Tech Support II employees well?

Tech Support II professionals rate their compensation and benefits at CompuCom with 1.2 out of 5 stars based on 16 anonymously submitted employee reviews. This is 80% worse than the company average rating for salary and benefits. Find out more about Tech Support II salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Deskside Support Technician (22)

What are the pros of working at CompuCom according to real employee reviews?

"The people at CompuCom are great and make it what it is." ((in 141 reviews)); "The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 141 reviews)); "Good Work environment and work from home" ((in 78 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "Teams and people are great and enjoyable to work with" ((in 46 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 258 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 212 reviews)); "No Raises after 10 years of Employment" ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 109 reviews)); "salary is low and so many calls" ((in 75 reviews))

CompuCom Tech Support II reviews

2.8

7% would recommend to a friend

(16 total reviews)

Mick Slattery

79% approve of CEO

45% positive business outlook

Ratings by demographic groups

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Tech Support II employees have rated CompuCom with 2.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Tech Support II professionals have an average working experience there. CompuCom is rated 27% below average by Tech Support II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews

1.0

Feb 10, 2017

Worst Place

Tech support

Recommend

CEO approval

Business Outlook

Pros

Close to home; in Miss. Ontario

Cons

Pay is low, no increase. Unorganized, improvisational . Management is unprofessional.

1.0

Dec 15, 2016

RUN, do not walk, AWAY from CompuCom!

Tech support ii

Recommend

CEO approval

Business Outlook

Pros

Your co-workers tend to be good, salt of the earth people.

Cons

Management is a massive crowd village idiots with piss-poor leadership skills and very little empathy for their employees- whom they're very willing to stand on the backs of to climb the ladder. You'll get better treatment, pay, and benefits flipping burgers at Braum's (I'm not kidding, check for yourself!).

1.0

Oct 18, 2015

it's a job, not a career move, stay away unless you need the money

Tech support

Recommend

CEO approval

Business Outlook

Pros

it was a job nothing more, free training provided through online courses, laid back environment but lots of work to be done, lots of experience to gain from low level technical work for multiple clients

Cons

lack of career growth, incompetent management, no pay raises, bad team work, new hires lack proper training, no team meetings to discuss goals, management communicates very poorly if ever at all, lots of pats on the back for doing nothing of value

Viewing 13 - 15 of 16 Reviews

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CompuCom Tech Support II reviews

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Worst Place

RUN, do not walk, AWAY from CompuCom!

it's a job, not a career move, stay away unless you need the money

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