Is Computacenter a good company to work for as a First Line Support Analyst?

First Line Support Analyst professionals working at Computacenter have rated their employer with 3.0 out of 5 stars in 43 Glassdoor reviews. This is a lower than average score with the overall rating of Computacenter employees being 3.8 out of 5 stars. Search open First Line Support Analyst Jobs at Computacenter now and start preparing for your job interview by browsing frequently asked First Line Support Analyst interview questions at Computacenter .

Does Computacenter pay First Line Support Analyst employees well?

First Line Support Analyst professionals rate their compensation and benefits at Computacenter with 2.2 out of 5 stars based on 43 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about First Line Support Analyst salaries at Computacenter.

How happy are First Line Support Analyst professionals working at Computacenter?

39% of First Line Support Analyst employees at Computacenter would recommend their employer to a friend. This rating has decreased by 53% in the past 12 months. First Line Support Analyst professionals have also rated Computacenter with a 2.9 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at Computacenter?

First Line Analyst (69) , Project Manager (60) , Team Leader (43) , Associate Technical Analyst (37) , Service Desk Analyst (37) , Account Manager (36) , Technical Analyst (30) , Service Manager (28) , Analyst (27) , IT Analyst (27) , Consultant (26) , Customer Engineer (25) , Project Coordinator (25) , Senior Analyst (23) , Network Engineer (22)

What are the pros of working at Computacenter according to real employee reviews?

"Some great people work for them but they feel abused and used" ((in 115 reviews)); "Great culture and the majority of people are good" ((in 78 reviews)); "Good to their people and work life balance generally good." ((in 75 reviews)); "Great work mates and colleagues" ((in 59 reviews)); "Good benefits and group network" ((in 47 reviews))

What are the cons of working at Computacenter according to real employee reviews?

"poor management and alot of politics" ((in 100 reviews)); "low salaries not competitive with other companies" ((in 86 reviews)); "Pretend to be people oriented but most of the managers have no idea how to deal with people" ((in 37 reviews)); "No career progression" ((in 17 reviews)); "Senior management are incompetent" ((in 14 reviews))

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Computacenter

Computacenter First Line Support Analyst reviews

3.0

39% would recommend to a friend

(43 total reviews)

Mike Norris

82% approve of CEO

29% positive business outlook

Ratings by category

3.4

Culture & values

3.4

Diversity & inclusion

2.9

Work/Life balance

2.8

Senior management

2.3

Career opportunities

2.2

Compensation and benefits

First Line Support Analyst employees have rated Computacenter with 3.0 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most First Line Support Analyst professionals have an average working experience there. Computacenter is rated 22% below average by First Line Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

43 reviews

4.0

Dec 6, 2022

FIRSTLINEANALYST

First line analyst

Recommend

CEO approval

Business Outlook

Pros

Do not need any experience

Cons

Trainings received to start in the position are not enough if you do not have any experience within IT.

5.0

Aug 4, 2022

Low salary but great company to start in IT

First line analyst

Recommend

CEO approval

Business Outlook

Pros

management is great and very human

Cons

salary are very low compare to competitor

3.0

Jul 12, 2022

First Line Analyst

First line analyst

Recommend

CEO approval

Business Outlook

Pros

Easy to get into the job.

Cons

Work is super repetitive and you'll soon feel trapped in a time loop. Doesn't pay enough with inflation and the rising of prices.

Viewing 22 - 24 of 43 Reviews

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Computacenter

Computacenter First Line Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

FIRSTLINEANALYST

Low salary but great company to start in IT

First Line Analyst

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