Is Computacenter a good company to work for as a IT First Line Support?

IT First Line Support professionals working at Computacenter have rated their employer with 3.1 out of 5 stars in 45 Glassdoor reviews. This is a lower than average score with the overall rating of Computacenter employees being 3.8 out of 5 stars. Search open IT First Line Support Jobs at Computacenter now and start preparing for your job interview by browsing frequently asked IT First Line Support interview questions at Computacenter .

Does Computacenter pay IT First Line Support employees well?

IT First Line Support professionals rate their compensation and benefits at Computacenter with 2.3 out of 5 stars based on 45 anonymously submitted employee reviews. This is 35.7% worse than the company average rating for salary and benefits. Find out more about IT First Line Support salaries at Computacenter.

How happy are IT First Line Support professionals working at Computacenter?

51% of IT First Line Support employees at Computacenter would recommend their employer to a friend. This rating has decreased by 40% in the past 12 months. IT First Line Support professionals have also rated Computacenter with a 3.3 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.4 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at Computacenter?

First Line Analyst (69) , Project Manager (60) , Team Leader (43) , Account Manager (37) , Associate Technical Analyst (37) , Service Desk Analyst (37) , Technical Analyst (30) , Analyst (28) , Service Manager (28) , IT Analyst (27) , Consultant (26) , Customer Engineer (25) , Project Coordinator (25) , Senior Analyst (23) , Network Engineer (22)

What are the pros of working at Computacenter according to real employee reviews?

"Some great people work for them but they feel abused and used" ((in 112 reviews)); "Good to their people and work life balance generally good." ((in 77 reviews)); "Great location and culture based activity" ((in 74 reviews)); "Great work mates and colleagues" ((in 61 reviews)); "+ good benefits" ((in 45 reviews))

What are the cons of working at Computacenter according to real employee reviews?

"poor management and alot of politics" ((in 104 reviews)); "low salaries not competitive with other companies" ((in 89 reviews)); "Pretend to be people oriented but most of the managers have no idea how to deal with people" ((in 38 reviews)); "Not much training and no structure for growth." ((in 24 reviews)); "No career progression" ((in 17 reviews))

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Computacenter

Computacenter IT First Line Support reviews

3.1

51% would recommend to a friend

(45 total reviews)

Mike Norris

91% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

2.9

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

IT First Line Support employees have rated Computacenter with 3.1 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most IT First Line Support professionals have a good working experience there. Computacenter is rated in line with the average (within 1 standard deviation) by IT First Line Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45 reviews

4.0

Jun 4, 2024

.

First line analyst

Recommend

CEO approval

Business Outlook

Pros

Flexibility, home office, possibility to participate in trainings

Cons

Micro management, not all of the benefits are available for service desk employees

3.0

Jun 3, 2024

The company is good there are well paid bonus

First line analyst

Recommend

CEO approval

Business Outlook

Pros

Good work environment for employees

Cons

The company should think about providing a good salary for employees

5.0

May 6, 2024

Good experience

First line analyst

Recommend

CEO approval

Business Outlook

Pros

Accepting environment, a lot of help from colleagues, great events to participate to, lots of training opportunities

Cons

No cons at the moment

Viewing 10 - 12 of 45 Reviews

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Computacenter

Computacenter IT First Line Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

.

The company is good there are well paid bonus

Good experience

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