Computacenter reviews

3.8

71% would recommend to a friend

(1,517 total reviews)
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Mike Norris

84% approve of CEO

68% positive business outlook

Computacenter has an employee rating of 3.8 out of 5 stars, based on 1,517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Computacenter employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Sep 9, 2014

Good company, good people, underpaid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you have initiative and are willing to go a bit further, outside your role, then you will be recognized for it and progress.

Cons

Benefits package and salary needs reviewed to match competitors

1.0
Sep 1, 2014

Appalling place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cant think of any Pros!

Cons

No proper employee benefits Always making redundancies Employ 'friends' within the department or family members that are incapable of doing the job A culture of bulling by 'manangement'. Made to work like a slave where nothing is good enough. You do all you can and they still expect more all for a bonus per quarter (which doesnt work out as very much after tax and isnt worth the amount of work you have to put in to get it). Promotion to a higher grade role only possible because of who you know rather than ability to do the job. If you want to change jobs , you're more likely to be able to move sideways rather than upwards. No recogition for hardwork or initiative The 'bonus' has remained the same for the past 10 years Poor payrises and renumeration Not allowed to voice an opinion No working from home policy Very poor HR department who have a poor grasp of employment law. Unless you work in projects practice you're micro managed to within an inch of your life. Working for Computacenter is the biggest mistake of my life. They give you the bare legal minimum in terms of everything . They know the job market is appalling which is why people are staying, and theyre using this to their advantage. When I first started I realised what an awful place it was to work but planned to stick it out for a year and use the place as a stepping stone. But bang the recession hit and the job market is so tough now. They also had a very high turnover of staff pre-recession. I only wish I hadnt stayed. I hate working here its soul destroying. Im looking to get out asap and will take anything that comes along . Thats how deseperate I am to leave. I've been stuck here several years. It seems like you cant progress either unless you know the right people. f you dont then you can only move sideways. Only good thing I can say about this place is its a job . Its better than being on the dole .... just about .

3.0
Aug 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Good people, fast changing and paced environment. Opportunity for growth, however it's very much as a result of firefighting and being moved around, rather than through applied development. Good benefits such as health Insurance and Ticket Restaurant - Although it's only making up the lower salary. Good work life balance if you're not a L1 call taker!

Cons

Ironically there is a big lack of IT knowledge, people are generally only recruited for language skills then performance reviewed against technical, and soft skills gained only from poor on boarding and training. The Barcelona service center started purely for the languages that couldn't be easily recruited at the major Computacenter locations such as Hatfield. As such the services initially arrive at Barcelona with a very heavy focus on Language support, yet as contracts mature and CC makes more promises to the clients, when contract renewal time arrives, more and more technical projects arrive at CC Barcelona. It's often left to the analysts and team leaders to come up with technical solutions or work on projects that require skills above their current level. Considering the amount of extra tasks most people perform, the salary is poor and looks like it hasn't been reviewed since the company first set up in Spain approx 10 years ago. It's not competitive and the company needs to get up to date. There are currently a large number of vacancies not filled, and looking around sites like this and seeing similar roles with better salaries, it's not surprising. Health Insurance and Ticket Restaurant are nice to have, but CC seems to think that it's part of your "salary", many other companies in the region offer the both and still pay a higher salary. It's a not a replacement. To me this mentality is from 10 years ago, when it wasn't perhaps so common, however today it's expected from a company of this size. At an operational level, it's pretty embarrassing to be Europe's leading IT support company, when almost all of our clients are using newer equipment and operating systems than we are internally! As the "experts" I really feel we should be leading by example rather than lagging behind.

Viewing 1456 - 1458 of 1,517 Reviews

Glassdoor has 2,272 Computacenter reviews submitted anonymously by Computacenter employees. Read employee reviews and ratings on Glassdoor to decide if Computacenter is right for you.