Is Computer Generated Solutions a good company to work for as a Customer Care Agent?

Customer Care Agent professionals working at Computer Generated Solutions have rated their employer with 1.9 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Customer Care Agent Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Customer Care Agent interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Customer Care Agent employees well?

Customer Care Agent professionals rate their compensation and benefits at Computer Generated Solutions with 2.1 out of 5 stars based on 16 anonymously submitted employee reviews. This is 13.3% worse than the company average rating for salary and benefits. Find out more about Customer Care Agent salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 74 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 38 reviews)); "Current project team is great." ((in 33 reviews)); "nice work environment" ((in 19 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 120 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 107 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 88 reviews)); "No trainings offered to support your growth in the company." ((in 45 reviews)); "No benefits whatsoever." ((in 45 reviews))

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Computer Generated Solutions

Computer Generated Solutions Customer Care Agent reviews

1.9

15% would recommend to a friend

(16 total reviews)

Phil Friedman

15% approve of CEO

15% positive business outlook

Ratings by category

2.1

Compensation and benefits

1.8

Career opportunities

1.7

Diversity & inclusion

1.7

Senior management

1.6

Culture & values

1.5

Work/Life balance

Customer Care Agent employees have rated Computer Generated Solutions with 1.9 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Care Agent professionals have a poor working experience there. Computer Generated Solutions is rated 51% below average by Customer Care Agent professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

2.0

Aug 1, 2024

CGS Salary

Customer care agent

Recommend

CEO approval

Business Outlook

Pros

Decent pay for a remote beginner job

Cons

Stressful workplace, bad management, no breaks

4.0

Jul 25, 2023

CGS new job beginnings

Customer care agent

Recommend

CEO approval

Business Outlook

Pros

Work from Home Friendly team Youth Training provided Good start for a job experience

Cons

Not a fantastic salary but it adds up if you receive bonuses and so on. Many tasks to take care of, but you do get better with time

1.0

Feb 27, 2023

To many calls

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

50 calls during a day , few supervisors to help new starters

Cons

Young team and good salary

Viewing 4 - 6 of 16 Reviews

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Jobs at Computer Generated Solutions

Technical Customer Service - On-site

Technical Customer Service - On-site

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Computer Generated Solutions reviews Computer Generated Solutions Customer Care Agent reviews

Computer Generated Solutions

Computer Generated Solutions Customer Care Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

CGS Salary

CGS new job beginnings

To many calls

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