Computershare Account Associate II reviews

2.5

28% would recommend to a friend

(176 total reviews)
avatar

Stuart Irving

35% approve of CEO

29% positive business outlook

Account Associate II employees have rated Computershare with 2.5 out of 5 stars, based on 176 company reviews on Glassdoor. This indicates that most Account Associate II professionals have an average working experience there. Computershare is rated 33% below average by Account Associate II professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

176 reviews
2.0
Apr 10, 2018
Recommend
CEO approval
Business Outlook

Pros

lovely collegues, good working hours, good training.

Cons

not much support with a lack of team leaders, low staff morale, not many rewards for excellent work.

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Computershare Response
8y
Hi there UK colleague! We so appreciate the hard work that our customer service team members perform, and the exceptional experiences they provide our customers. Hang in there! We take this feedback seriously and want you to know we will do our best to ensure you have a positive and rewarding career with us.
4.0
Apr 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice pay , opportunities for advancement and great environment

Cons

Very strict call center schedule no way to change based off rating in training

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Computershare Response
8y
We love our communication center teams! Thank you for what you do in engaging our customers! I can assure you that your scheduling needs are important to us - please talk with your leader or email me if I can help at alec.white@computershare.com.
1.0
Feb 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Some of the work is interesting. Good office location and facilities. Pay is not bad and that's why people stay.

Cons

Disorganized and lots of red-tape. Stuck to doing the same job. Little prospect of ever moving up. Some very unpleasant senior staff that are protected because they have been there a long time. Arrogant and bullying attitude.

Viewing 154 - 156 of 176 Reviews

Glassdoor has 2,776 Computershare reviews submitted anonymously by Computershare employees. Read employee reviews and ratings on Glassdoor to decide if Computershare is right for you.