Is Computershare a good company to work for as a Client Service Officer?

Client Service Officer professionals working at Computershare have rated their employer with 2.4 out of 5 stars in 146 Glassdoor reviews. This is a lower than average score with the overall rating of Computershare employees being 3.3 out of 5 stars. Search open Client Service Officer Jobs at Computershare now and start preparing for your job interview by browsing frequently asked Client Service Officer interview questions at Computershare .

Does Computershare pay Client Service Officer employees well?

Client Service Officer professionals rate their compensation and benefits at Computershare with 2.1 out of 5 stars based on 146 anonymously submitted employee reviews. This is 32% worse than the company average rating for salary and benefits. Find out more about Client Service Officer salaries at Computershare.

How happy are Client Service Officer professionals working at Computershare?

20% of Client Service Officer employees at Computershare would recommend their employer to a friend. This rating has decreased by 56% in the past 12 months. Client Service Officer professionals have also rated Computershare with a 2.5 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.1 rating for culture and values and 1.9 rating for career opportunities.

What are the top reviewed jobs at Computershare?

Customer Service Representative (137) , Business Analyst (51) , Manager (47) , Analyst (42) , Project Manager (38) , Relationship Manager (33) , Customer Service Representative (CSR) (28) , Customer Resolution Specialist (27) , Software Developer (25) , Account Manager (23) , Administrator (23) , Operations Analyst (20) , Team Leader (20) , Customer Service (18) , Administrative (17)

What are the pros of working at Computershare according to real employee reviews?

"Just like any organization there are great people and not" ((in 201 reviews)); "Good benefits and with WFH arrangement" ((in 181 reviews)); "Generally a good work/life balance" ((in 107 reviews)); "The people are vastly good to work with and the culture is great there." ((in 97 reviews)); "Work from home and good PTO" ((in 80 reviews))

What are the cons of working at Computershare according to real employee reviews?

"Low pay and you can get a raise unless you change position or get promoted." ((in 137 reviews)); "Salary is low for this kind of position so there is a lot of turnover." ((in 104 reviews)); "Little or no training for all departments except customer service department." ((in 71 reviews)); "If you forget to ask for additional phone numbers than the ones on the account = no bonus." ((in 45 reviews)); "Upper management is clueless and like the work harder not smarter approach." ((in 27 reviews))

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Computershare

Computershare Client Service Officer reviews

2.4

20% would recommend to a friend

(146 total reviews)

Stuart Irving

28% approve of CEO

20% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.5

Work/Life balance

2.1

Culture & values

2.1

Senior management

2.1

Compensation and benefits

1.9

Career opportunities

Client Service Officer employees have rated Computershare with 2.4 out of 5 stars, based on 146 company reviews on Glassdoor. This indicates that most Client Service Officer professionals have an average working experience there. Computershare is rated 35% below average by Client Service Officer professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

146 reviews

2.0

Jun 20, 2024

Bad place for work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Expectations too high with the higher ups which does push it in a positive way

Cons

With get reprimanded for nothing

5.0

Jun 2, 2024

Perfect

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working from home, flexible, relaxing

Cons

Late night finish, sometimes no signal

5.0

May 25, 2024

Great growth opportunities

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great growth opportunities Great people and culture

Cons

No cons for now / so far

Viewing 25 - 27 of 146 Reviews

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Jobs at Computershare

Data Entry Specialist

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Computershare Client Service Officer reviews

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Bad place for work

Perfect

Great growth opportunities

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