Question 1

Is Computershare a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Computershare have rated their employer with 2.2 out of 5 stars in 123 Glassdoor reviews. This is a lower than average score with the overall rating of Computershare employees being 3.3 out of 5 stars. Search open Customer Service Representative Jobs at Computershare now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Computershare.

Question 2

Does Computershare pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Computershare with 1.8 out of 5 stars based on 123 anonymously submitted employee reviews. This is 46.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at Computershare.

Question 3

How happy are Customer Service Representative professionals working at Computershare?

Accepted Answer

16% of Customer Service Representative employees at Computershare would recommend their employer to a friend. This rating has decreased by 59% in the past 12 months. Customer Service Representative professionals have also rated Computershare with a 2.3 rating for work-life-balance, 2.2 rating for diversity and inclusion, 1.9 rating for culture and values and 1.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Computershare?

Accepted Answer

Customer Service Representative (137), Business Analyst (51), Manager (47), Analyst (42), Project Manager (38), Relationship Manager (33), Customer Service Representative (CSR) (28), Customer Resolution Specialist (27), Software Developer (25), Account Manager (23), Administrator (23), Operations Analyst (20), Team Leader (20), Customer Service (18), Administrative (17)

Question 5

What are the pros of working at Computershare according to real employee reviews?

Accepted Answer

"Just like any organization there are great people and not" ((in 203 reviews)); "Good benefits and with WFH arrangement" ((in 193 reviews)); "Work life balance is good" ((in 108 reviews)); "Good Culture & Systems" ((in 88 reviews)); "Work from home and good PTO" ((in 77 reviews))

Question 6

What are the cons of working at Computershare according to real employee reviews?

Accepted Answer

"Pay is low for the kind of work done ( paralegal yet not paralegal pay)" ((in 135 reviews)); "Salary is low for this kind of position so there is a lot of turnover." ((in 106 reviews)); "Little or no training for all departments except customer service department." ((in 60 reviews)); "If you forget to ask for additional phone numbers than the ones on the account = no bonus." ((in 41 reviews)); "Upper management is clueless and like the work harder not smarter approach." ((in 29 reviews))

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