ConServe reviews

3.2

57% would recommend to a friend

(85 total reviews)

Mark E. Davitt

85% approve of CEO

55% positive business outlook

ConServe has an employee rating of 3.2 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ConServe employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

85 reviews
4.0
Apr 11, 2017
Recommend
CEO approval
Business Outlook

Pros

On-the-job training, no previous collections experience necessary. Conserve pays for single-coverage for healthcare, and you only paid the difference between single and family. Bonus potential. You can make very good money with the bonus income here. Corporate culture and rewarding all of its employees regularly (catering, free sports tickets, annual picnic, winter gala, etc.). Good 401k investment & profit sharing. My 401k was in stocks with no loss during my employment, only gain. Profit sharing was annual and based on prior performance.

Cons

Greed is rampant and encouraged. Bonus requirements seemed to increase every year and became more and more impossible. Team managers play favorites. Constant office drama. Poor personal behavior overlooked for high performers (harassment in particular).

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ConServe Response
9y
Thank you for your feedback. We value your opinion and always welcome potential opportunities to enhance our organization. As part of its corporate Mission, Vision and Values, ConServe is dedicated to helping improve the human condition. Ethics and compliance drive all our activities and all our work demonstrates character, integrity and respect. ConServe prioritizes meeting the needs of our valued Clients by doing the right thing, at the right time, the right way. We are rated A+ by the Better Business Bureau (BBB) of Upstate New York, are the 2017 Better Business Bureau Torch Award for Ethics recipient and have also received the 2017 Workplace Dynamics’ Ethics award. ConServe’s employees are our most valuable asset and we are committed to providing them with the training, technology and support they need to succeed. Our corporate culture centers around a team-like mentality in which managers and mentors serve as a resource for ongoing training and career development. We provide industry-leading compensation and offer uncapped performance-based bonus opportunities as well as award-winning health benefits and diversified wellness programs to ensure their wellbeing.
2.0
Dec 19, 2016

Debt Counselor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you need a job to pay the bills, and you are able to speak, they will hire you.

Cons

Low creativity, High stress and no upward mobility.

1.0
Nov 23, 2016

not for everyone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

decent medical plans, and 401k. the workplace environment is comfortable, like a normal call center with cubicles. The workplace is in a good part of town.

Cons

As mentioned in the other review some of the employees are questionable, and very pro smoking. the starting wage is low, which makes me wonder why they prefer a bachelors degree for a debt counselor. You have to really not care what you are doing, since you are calling people at their jobs, and calling their family members, which is why it isnt for everyone. The job can be stressful because there are so many compliance rules you must follow and they watch your every move.

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ConServe Response
9y
Thank you for your feedback. We appreciate that you have taken the time to share your opinion. ConServe offers industry leading compensation, uncapped performance based bonus opportunities and paid medical, dental and vision. As part of our hiring process, we utilize a cutting-edge customized profile assessment tool to ensure that a candidate’s particular skill set and expectations align with our Debt Counselor job profile. Due to our emphasis on compliance and ethics, we enjoy one of the lowest turnover rates in the collections industry.
Viewing 55 - 57 of 85 Reviews

Glassdoor has 86 ConServe reviews submitted anonymously by ConServe employees. Read employee reviews and ratings on Glassdoor to decide if ConServe is right for you.