Conduent reviews

3.0

44% would recommend to a friend

(10,205 total reviews)
avatar

Harsha V. Agadi

33% approve of CEO

36% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,205 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Mar 9, 2026

Pay

Recommend
CEO approval
Business Outlook

Pros

As a mom the schedule flexibility is great.

Cons

The pay isn’t the greatest. The benefits are horrible

1.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to use bilingual skills to assist both English and Spanish-speaking customers. Valuable experience in the healthcare industry and customer service. Development of strong communication, problem-solving, and multitasking skills. Exposure to multiple systems and tools used for documenting and managing customer interactions. Fast-paced environment that helps build efficiency and professionalism under pressure.

Cons

High call volume can sometimes make the work environment stressful. Strict performance metrics such as call handling time and quality scores. Limited downtime between calls during busy periods. Some customer interactions can be challenging due to complex healthcare issues. Repetitive nature of handling similar types of calls throughout the day. Laid off after nearly 6 months.

Viewing 94 - 96 of 10,205 Reviews

Glassdoor has 11,510 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.