Does Connect America pay their employees well?

According to anonymously submitted Glassdoor reviews, Connect America employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Connect America. This rating has been stable over the past 12 months.

How satisfied are employees working at Connect America?

23% of Connect America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connect America 2.9 out of 5 for work life balance, 2.2 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Connect America?

Sales (13) , Customer Service Representative (11) , Manager (7) , Personal Response Associate (7) , Call Center Representative (6) , Sales Representative (6) , Inside Sales Representative (5) , Senior Safety Consultant (4) , Collections Specialist (3) , Customer Service Representative (CSR) (3) , Safety Consultant (3) , Sales Associate (3) , Technical Support Representative (3) , Analyst (2) , Billing Representative (2)

What are the pros of working at Connect America according to real employee reviews?

"The pay can be good at times." ((in 10 reviews)); "Work hours are flexible and can work from home." ((in 9 reviews)); "Benefits and 401K" ((in 7 reviews)); "Good money for a selected few" ((in 7 reviews)); "Nice People Mike and Keith are great managers" ((in 6 reviews))

What are the cons of working at Connect America according to real employee reviews?

"Managers know absolutely nothing and make you do their job" ((in 7 reviews)); "Upper management very pushy and uncaring." ((in 5 reviews)); "Health insurance is expensive and provides very limited coverage and there is an expensive spousal surcharge of over $1200 in addition to the monthly fees for insurance." ((in 4 reviews)); "No communication n no training" ((in 4 reviews)); "CEO is clueless and is never available." ((in 4 reviews))

What are employees saying about Connect America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connect America layoffs and their outlook for job security at Connect America in 2026.

What are the top reviewed Connect America locations?

Bala Cynwyd , Glen Mills , Philadelphia , Media , Bala-Cynwyd , Broomall , Framingham , Marlborough , Nashville , Bala , Chicago , Long Island City , New York , Brentwood , Pawtucket , Houston , Cleveland , Franklin , Baton Rouge , Pittsburgh , Boston

Connect America reviews

2.6

23% would recommend to a friend

(232 total reviews)

Janet Dillion

Not enough data to show CEO approval

25% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (232 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Connect America has an employee rating of 2.6 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Connect America employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

232 reviews

3.0

Mar 9, 2018

Customer Relations

Customer relations

Recommend

CEO approval

Business Outlook

Pros

Pay, opportunity to make decent $

Cons

Poor customer service which makes it hard to enjoy your job, they only care about sales and nothing else

4.0

Feb 28, 2018

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast pace environment and can learn a lot

Cons

Benefit is average, not so good 401k

1.0

Feb 22, 2018

Follow the advice of myself and others-RUN!!

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

Free coffee, experience, other workers are good salt of the earth people and a resume builder. No other redeeming value add here.

Cons

People advising upper management only trying to move up the corporate ladder not for the betterment of the company or those who report up through to them. Continue following the path of these people at your own detriment. The few supervisors who give a darn either get burned out very quickly or suddenly disappear.

Viewing 169 - 171 of 232 Reviews

Jobs at Connect America

Refurbishing Representative

Lifeline Fulfillment Specialist

Data Entry Representative

Connect America

Connect America reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Customer Relations

Good company

Follow the advice of myself and others-RUN!!

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