Connection reviews

3.3

56% would recommend to a friend

(829 total reviews)

Timothy McGrath

51% approve of CEO

47% positive business outlook

Connection has an employee rating of 3.3 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

829 reviews
1.0
Oct 31, 2017

Inexperienced Management

Recommend
CEO approval
Business Outlook

Pros

Great Co-workers and Shift Leads.

Cons

Management plays favorites, nepotism everywhere (Our Supervisor supervises his brother, Mother works with Daughter, etc.), our Configuration Lab Manager has no experience and looks bewildered and confused at all times. I have no faith in our HR to protect employees and even less in our Director.

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Connection Response
8y
We are fortunate to have many talented and skilled employees in our Distribution Center. The nature of our business involves constant change. In the configuration lab, our lab techs and managers stand ready to install and deliver our technology solutions. When onboarding a new associate, whether a colleague or manager, it is realistic to rely on the knowledge and strength of the team to acquaint the individuals with processes and procedures of the department. Investing in one another will strengthen the team to operate cohesively while enhancing respective skillsets. We do feel we have a good management team in place in Wilmington. In light of some key changes that have been recently implemented, as well as our focus on Lean Management techniques, we are seeing vast improvements in key indicators including throughput and quality. Connection is committed to a policy of employment that is based on qualifications and merit. We maintain standards of equity and inclusiveness for all in the workplace. Connection does not discriminate in favor or in opposition to the employment of relatives. We recognize employment of relatives can cause issues that may create a conflict of interest and we seek to minimize that possibility. As a result, relationships of mutual dependence and actual or perceived conflict of interests should be brought to the attention of Human Resources. Human Resources will review the nature of the reporting relationship and evaluate the associated risk as well as the business needs of Connection. If you feel you cannot discuss issues locally with Human Resources, please direct your concerns to the Director of Human Resources or Senior Vice President of Human Resources in our corporate office in Merrimack, NH. You are also welcome to engage the Vice President of Distribution in Wilmington, OH.
4.0
Oct 29, 2017

Great Benefits . Good place to work.

Recommend
CEO approval
Business Outlook

Pros

Health/dental insurance. 401k match. Great paid time off. On site cafeteria. Local to restaurants and shopping. They are very understanding of any family obligations.

Cons

Outdated cubicles. Fast turnover on the sales floor. Poor training and you’re expected to learn a lot on the fly. Management doesn’t listen to what their employees have to say.

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Connection Response
8y
Your service to Connection over the past decade has contributed to our success and for that we are grateful. We are puzzled by your comments surrounding management’s unwillingness to listen to employees’ concerns and that training is not sufficient. The majority of assessments on Glassdoor reflect that our training program is well regarded. Our management team receives its fair share of favorable remarks. If you have specific training needs that would enhance your skillset and/ or your customer interactions, please broach the subject with your manager. If you feel management is remiss in listening to your feedback, please engage your HR Business Partner. Honest feedback is very much appreciated at Connection. We are humbled upon receipt of positive feedback. It’s affirmation that we are on the right path to provide you with a meaningful experience. In your case, generous earned time that includes flexibility to meet the needs of your family obligations, comprehensive benefits inclusive of financial security planning and perks at local establishments. Know that we want to hear the challenges as well. Together, we can partner to create strategies to improve operational efficiencies and make our environment an even better place to work. You desire a refreshed workspace, increased focus on retention and deeper investment in timely and relevant training. Speak up and be frank. We are listening.
5.0
Oct 25, 2017

Love it here!

Recommend
CEO approval
Business Outlook

Pros

Good benefits, lots of perks, huge growth potential, very self-driven success, management is hands-off but always ready if you need help! Comprehensive training and huge team here all working to drive success.

Cons

Benefits package kind of expensive, if you have a hard time self-motivating you won't do well

Viewing 613 - 615 of 829 Reviews

Glassdoor has 876 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.