Does Connection pay their employees well?

According to anonymously submitted Glassdoor reviews, Connection employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Connection. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Connection?

54% of Connection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connection 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 87 reviews)); "benefits are good not great" ((in 63 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 28 reviews)); "Has good work/life balance" ((in 26 reviews)); "Training was great and beyond expectation in a good way!" ((in 24 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management" ((in 52 reviews)); "low pay compared to other companies" ((in 40 reviews)); "Salaries are low, even when you consider it is a NH" ((in 16 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 15 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 13 reviews))

What are employees saying about Connection layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connection layoffs and their outlook for job security at Connection in 2026.

What are the top reviewed Connection locations?

Merrimack , Wilmington , Boca Raton , Schaumburg , Chicago , Exton , Marlborough , Keene , Nashua , Portsmouth , Manchester , Rockville , Itasca , New York , Dallas , Jacksonville , Downingtown , Atlanta , Phoenix , Washington , Philadelphia , Boston , Lake Forest , Detroit , Charlotte , Raleigh , Sunnyvale , Tampa , Birmingham , Evanston

Connection reviews

3.3

54% would recommend to a friend

(828 total reviews)

Timothy McGrath

48% approve of CEO

45% positive business outlook

Ratings by category

3.6

Work/Life balance

3.3

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.0

Senior management

3.0

Compensation and benefits

Connection has an employee rating of 3.3 out of 5 stars, based on 828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

828 reviews

5.0

May 5, 2016

Account manager

Recommend

CEO approval

Business Outlook

Pros

No commission cap, great enviroment, free food, trips/company events

Cons

More patience for new reps

Connection Response

10y

Thank you for your positive comments on your ability to earn unlimited commission, and our positive work environment. The earning opportunities for an Inside Sales Account Manager exceed those of most companies in the greater Southern New Hampshire marketplace. We will certainly take into account your suggestion about ensuring patience with our new Account Managers, as we know it take time to establish your book of business, and our Sales Managers and Sales Coaches are there to help enable your success.

4.0

Mar 31, 2016

Mostly a good place to be.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is doing well financially, there are a lot of fun events planned all year around. Leadership is conservative, environment is friendly, benefits are relatively good.

Cons

Cubicles are tiny, leadership is conservative and mostly unwilling to take big risks on spending to try to improve process and environment. Some Managers need to be reviewed just as the employees get reviewed annually.

Connection Response

10y

Thank you for the comments regarding the positive work environment and benefit offerings that exist at MoreDirect. The cubicles are standard size that one would find in most office environments. Our annual performance review process includes Managers; during this process we pay special attention to Directing/Leading/Motivating and Developing Staff, among other key areas, and we encourage all Managers to have regularly scheduled one-on-one meetings with their direct reports. Our Company’s success has been built on making good choices on where to invest, and our charter is to drive higher-end technology solutions for our customers and prospects.

3.0

Mar 10, 2016

Product Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love the fast-paced environment. The culture is casual, yet hard working. They recognize potential and hire within.

Cons

Goals are not reasonable and often not attainable.

Connection Response

10y

Thank you for acknowledging our positive work environment, and the opportunities available for employees to develop their career internally at PC Connection. Regarding goals, the reseller business is very competitive, and our challenge is to continually grow organically by increasing our market share. We want challenging goals to bring out the best in our talented workforce, and feel the goals established are realistic and attainable.

Viewing 745 - 747 of 828 Reviews

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Connection reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Account manager

Mostly a good place to be.

Product Manager

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