Does Connection pay their employees well?

According to anonymously submitted Glassdoor reviews, Connection employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Connection. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Connection?

56% of Connection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connection 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Account Executive (11) , Manager (11) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 84 reviews)); "great benefits is the best thing about Pcconnection" ((in 70 reviews)); "Training was great and beyond expectation in a good way!" ((in 29 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 28 reviews)); "good work life balance" ((in 25 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 53 reviews)); "low pay compared to other companies" ((in 42 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 16 reviews)); "Salaries are low, even when you consider it is a NH" ((in 14 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 13 reviews))

What are employees saying about Connection layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connection layoffs and their outlook for job security at Connection in 2026.

What are the top reviewed Connection locations?

Merrimack , Wilmington , Boca Raton , Schaumburg , Chicago , Exton , Marlborough , Keene , Nashua , Portsmouth , Manchester , Rockville , Itasca , New York , Dallas , Jacksonville , Downingtown , Atlanta , Phoenix , Washington , Philadelphia , Boston , Lake Forest , Milwaukee , Detroit , Charlotte , Raleigh , Sunnyvale , Tampa , Birmingham

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Connection

Connection reviews

3.3

56% would recommend to a friend

(154 total reviews)

Timothy McGrath

51% approve of CEO

47% positive business outlook

Ratings by category

3.6

Work/Life balance

3.4

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.0

Senior management

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

154 reviews

Reviews about "Culture"

Return to all reviews

5.0

Oct 14, 2025

Great Onboarding Experience

Microsoft concierge ambassador - technical support

Recommend

CEO approval

Business Outlook

Pros

I recently joined Connection at the Merrimack office. The onboarding was thorough, and staff from several departments were welcoming and helpful.

Cons

I see no drawbacks to beginning my next chapter at Connection and am eager for a long-term career here.

1.0

Sep 23, 2025

Good potential ruined by terrible work culture

Solutions architect

Recommend

CEO approval

Business Outlook

Pros

Good benefits slightly above average pay for the area.

Cons

Unhelpful management. Lofty expectations without any real direction for your position.

2.0

Jun 2, 2025

Only If You Need to Get By

Account manager

Recommend

CEO approval

Business Outlook

Pros

Coworkers are generally friendly. It’s remote work. Work life balance is good.

Cons

Extremely low pay. 45k a year + 1-5k in commission if you’re doing well. Asked to sell every tech product in existence with very little training on any of it. Best case scenario is you can stick around long enough for other AM’s to get fired/leave and you can take their buying accounts. Only successful reps are the people who have been there 15+ years and I imagine they get their accounts in that same way. It almost seems that’s the business model. Have new people come in for a few months, pick up a couple new accounts, and then hand those off to the vets as they leave. Also you’ll be working the same 5-6k leads that have been in the system since 2006.

Connection Response

Thank you for taking the time to share your feedback, it will help Connection to continue to improve upon how we do things. We strive to provide an environment where employees feel they’re valued treated fairly and respected.

Viewing 7 - 9 of 154 Reviews

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Jobs at Connection

IT Support Technician (Part-Time, REMOTE)

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ECommerce Sales Specialist