Constant Contact reviews

3.1

45% would recommend to a friend

(746 total reviews)
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Frank Vella

57% approve of CEO

37% positive business outlook

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

746 reviews
3.0
Jul 1, 2014

Good salary but watch your back

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary competitive - its what keeps people stuck here. Leadership is trying but the effort does not trickle down to mimd-anagement. Co-workers are talented but not utilized to full potential.

Cons

Very poor mid-management style, those in charge are not held accountable if employees are dissatisfied, they only need to keep those above them satisfied. If you have a problem, you are literally considered the problem. You are on your own here, even HR does not defend the employee. Tough to telecommute, a lot of wasted travel time that could be work time. Poor department communication and vague processes leads to a lot of wasted time, effort and repetition.

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Constant Contact Response
11y
Thanks so much for taking the time to comment. Hearing from our current employees is so important. Please make an appointment to speak with Bob Nicoson, Chief Human Resources Officer, at your earliest convenience so you can address your concerns directly with him, and we can address them head on.
2.0
Jun 28, 2014

Not a good engineering company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beer cart Free food Free soda Can work from home at least 1 day a week Uses many various technology and languages like Java, Ruby, coffeescript, etc People are friendly and smart

Cons

No clear technical leadership of what to do with so many technologies. A solution to solve memory problems is to restart the server. Manager use fear tactics and human resources do not validate what the manager says about you is true or not. Company has issues solving customer attrition rate as many small business owners will pay for the product only when they need it.

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Constant Contact Response
12y
Thanks for taking the time to provide some feedback!
2.0
May 28, 2014

Where dreams go to die

Recommend
CEO approval
Business Outlook

Pros

For the most part, the majority of people are great and passionate. Solid sales training and a good stepping-stone job.

Cons

After the first couple months post ramping period when goals are lofty and the gimmicky perks become apparent, the glint and sheen of this job wears away. Good luck ever taking vacation. They give you plenty of days off on paper, but good luck convincing management "that it's a good time to take a day off." Hyper focused on metrics and call stats, so even when you exceed goals, they'll micromanage you until you lose every ounce of motivation and passion. Mid to upper management constantly pressure you to stay late and come in on Saturdays through petty guilt tactics. If you enjoy terrible micromanagement, 120+ calls a day, and dreading everyday of work, then this is the sales job for you.

Viewing 661 - 663 of 746 Reviews

Glassdoor has 810 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.