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      Constant Contact

      Engaged Employer

      Constant Contact reviews

      3.1

      45% would recommend to a friend

      (746 total reviews)
      avatar

      Frank Vella

      57% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Constant Contact has an employee rating of 3.1 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      746 reviews
      2.0
      Apr 30, 2014

      Good Company. Bad Leaders.

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment with great benefits. Can be laid back, depending on which department you work for. Used to be very good with allowing employees to attend conferences to learn new skills. Free soda and beer on Fridays. Fun environment at times.

      Cons

      A lot of talented employees have either left or let go. Current upper management are not the brightest people but they are very clever at protecting their inner circle. Sadly, their initiative is not to improve the company but rather self preservation and their huge salaries. The company relies too much on false metrics and short term results. Sustainability will be an issue.

      avatar
      Constant Contact Response
      12y
      We appreciate that you took the time to give us your thoughts and thanks, too, for your contributions over the last 5 years!
      4.0
      Apr 29, 2014

      Good company, good culture

      Direct sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      With warm leads, this is a sales person's dream! There aren't any cold calls and you get typically people that truly want to hear from you. At times it's hard to get people off the phone. And you're selling a product that you can believe in. The company culture is great and its a true work hard, play hard atmosphere. They had cool sales contests giving away TV's, iPads, computers, etc. There is great comradary within the sales department and the willingness to openly share best practices. The team managers are knowledgeable and care about you as an individual. As a growing company Constant Contact was once a great company to work for, then it became a little too corporate, but with a few tweaks it can become great again.

      Cons

      Upper management and operations aren't knowledgeable in how to set realistic, motivating goals. There were some months that the targets were viewed as unreachable which isn't motivating at all. Generally they have good intentions of setting accurate targets but if they get it wrong, they need to own up, and change them quickly. While call productivity is important, they need to concentrate a tad less on call metrics and more on acquisition.

      5.0
      Apr 26, 2014

      Great People, Fun to serve SMBs

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and the customers. Hands down. They hire smart people that you learn from, that can challenge you and that you'd like to have a beer with (or soda). Executive leadership works hard to keep the culture a work hard play hard environment.

      Cons

      None really. They had some growing pains for a while, but knew it and focused on working them, they listen to employees and work to find a solution.

      Viewing 667 - 669 of 746 Reviews
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      Glassdoor has 810 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.