Constant Contact reviews

3.1

45% would recommend to a friend

(746 total reviews)
avatar

Frank Vella

57% approve of CEO

37% positive business outlook

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

746 reviews
4.0
Feb 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Fun and exciting company. Being a "start up" company, there are loads and loads of opportunities to "create your own niche". Even though you might have been hired to do "X", if you've got some great ideas, they are welcomed, and encouranged, and often times, tried. People are fun and the company as a whole is a lot of fun, with weekly meetings and recognitions, pot-luck parties, etc. It's a laid back, casual, and great place to work.

Cons

As with a lot of companies, I saw several people get promoted because of either who they knew or how well they performed in their current job (which, when promoted to, for example, a manager, they might not have been well suited for a management role). There are lots of "hanger's-on" who have been in their role for a very long time, but I'm not really sure of what they did or how it fit in with the corporate goals.

5.0
Apr 27, 2015

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing people, great customers, a culture attuned to customer success and enablement.

Cons

So much on the plate, sometimes hard to effect change with impact.

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Constant Contact Response
11y
Thank you for taking the time to leave your thoughts. As you had mentioned, we have some pretty amazing people that work at Constant Contact and are so proud of the effort they put in to ensure customer success. Thank you so much for your leadership while you were here. I’m sure you’ve inspired many people to keep up the fantastic customer experience!
5.0
Mar 31, 2015

Public company with a core driving mission

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mission of helping small businesses is core to everything we do. It's real, and promoted from the CEO down. Balance of fun and work - there is often free food, snack and learn meetings, free soda, free beer on Fridays. Tons of opportunity for growth - I have seen so many people get promoted and move around the company laterally.

Cons

Very collaborative environment and it can take a lot of conversations to get everyone who needs to be on board with an idea to buy in

avatar
Constant Contact Response
11y
Thanks so much for taking the time to leave your feedback! We’re happy to hear that you’re enjoying the perks and career advancement opportunities. Although the collaborative environment can sometimes slow down ideas, I hope you still experience the level of excitement and buy-in from all people involved throughout the process! These conversations are a sure way to help employees build skills, get involved and ultimately have the opportunity for growth. We hope you’re taking advantage of those opportunities, too!
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Glassdoor has 810 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.