Consumer Cellular reviews

3.5

67% would recommend to a friend

(289 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Reviews by job title

289 reviews

Reviews about "Compensation"

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1.0
Jun 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home full time. Benefits are about the same as you would get with any other major company. Managers were all very good.

Cons

They will never give you a cost of living raise - The tools constantly go down which cost you money - There was a one second delay on nearly every call which makes it impossible to talk to someone - They snuck in an amendment on the last policy statement that reads you will not get your commission unless you are employed by CCI at the time the paycheck is issued but the commission runs FOUR WEEKS BEHIND so I got robbed over $900. No one ever reads those statements so it came as a shock after I resigned - Nearly every customer is over 70 and senile.

1.0
Jun 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Job security is about the only pro.

Cons

Poor management, poor communication, low pay, no benefits and the list goes on

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Consumer Cellular Response
2y
Thank you for expressing your feedback. We are sorry to hear you didn't have a good experience during your time with us. We recognize how important effective communication and being rewarded for your contributions are when it comes to job satisfaction.
2.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Great pay & benefits. Management can be supportive.

Cons

Management has a tendency to pick on specific employees and break them down until they quit or are fired. Management also has no self accountability and are almost impossible to get ahold of within a timely manner.

Viewing 43 - 45 of 289 Reviews

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