Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
2.0
Mar 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Offered choice of remote or office work environment

Cons

You provide work equipment when working remotely

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Consumer Cellular Response
1y
Thank you for sharing your experience working for Consumer Cellular. We do ship all the required equipment to our remote employees. The only thing our employees are required to provide is their internet connection. Thank you for the contributions you made to Consumer Cellular and taking care of our customers. We wish you the best in your next career.
1.0
Mar 28, 2025

Not for Women

Recommend
CEO approval
Business Outlook

Pros

They got free coffee and snacks. But the coffee is the only thing we are allowed to touch

Cons

Since the Original manager left everything has fallen apart. No breaks besides lunch for an 8 to 10hr shift. If you are a woman the men at that store will make sure you are not listened to, as well as just straight up ignore you. They steal customers, and lie on your name to the customers. As well as talk badly about you so they won't come back to you. If you go to HR with any problem instead of speaking to the one who called a meeting they will talk to everyone else and fire you with no evidence and will give you no time to talk or stand up for yourself. Your team WILL tear you down, take your commissions and lie to get what they want. I've been in this industry for 10 years now and because of how you are treated in this industry as a woman I won't go back. There is no growth, and as soon as you get a raise they will find a reason to fire you. As well as they keep ALL the commission when you leave even though in the paperwork is says nothing about keep the commission if we are let go or quit. Absolutely would not work here.

avatar
Consumer Cellular Response
1y
Thank you for sharing your experience with us. We are sorry to hear you struggled during your time with Consumer Cellular.
3.0
Mar 14, 2025

Good Gig

Recommend
CEO approval
Business Outlook

Pros

Benefits are good 401K 6% match Growth is pretty good can advance pretty well

Cons

Max hours giving are 30 hours a week if you aren’t above a normal representative

avatar
Consumer Cellular Response
1y
We appreciate you sharing your experience with us! We’re thrilled to hear that you enjoyed the benefits, particularly the 401(k) plan with the employer match of 100% on up to 6% of your contribution. We’re committed to continuous improvement and truly value your feedback. If you have any questions or additional comments, please don't hesitate to reach out to TalentAcquisition@consumercellular.com .
Viewing 73 - 75 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.