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      Consumer Cellular

      Engaged Employer

      Consumer Cellular reviews

      3.5

      67% would recommend to a friend

      (809 total reviews)

      Ed Evans

      69% approve of CEO

      66% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.4

      Senior management

      Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      809 reviews
      4.0
      Aug 28, 2015

      Lead CSR

      Lead customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good health plan. Caring leadership and advancement opportunity's. Nice profit sharing as well. Leadership will listen to suggestions. Owners are competent and friendly.

      Cons

      Some delays in information stream from the top to the bottom. Shift bids can present problems as well. Bonus is not as good as other companies provide.

      3.0
      Aug 28, 2015

      Consumer Cellular

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay for this area, competitive benefits, and lots of opportunities for growth, the company also offers monthly bonuses and give out other bonuses throughout the year. Cell phone plan at a reduced price.

      Cons

      Attendance policy and schedules does not allow for being a single parent, moving into management positions is more of a popularity contest then anything else. They do not offer Overtime to all staff only certain staffing areas, no exceptions even if you absolutely need it. They have onsite food but it is at a 25 - 35 % mark up of grocery stores, most companies would subsidize this not try to make a buck off their employees. The company claims to care about their employees but when it comes down to it "everyone is replaceable" just like any other job. In conclusion, if you don't mind dealing with nobody caring or being on your side and no flexibility in your work hours then the pay is great and they do offer benefits.

      5.0
      Aug 28, 2015

      Team Support Specialist

      Tean support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Positive work place, opportunity to grow, Awesome employers who actually want out feedback on what to do to improve the business for us and our customers.

      Cons

      Since we are a growing company we are still working out system issues and need more options for shifts. I know that is something that is coming though.

      Viewing 748 - 750 of 809 Reviews
      Related searches: Consumer Cellular jobs | Consumer Cellular salaries | Consumer Cellular benefits | Consumer Cellular interviews
      ReviewsConsumer Cellular reviews

      Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.