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Consumer Direct Care Network

Engaged Employer

Consumer Direct Care Network reviews

3.2

53% would recommend to a friend

(401 total reviews)

Ben Bledsoe

59% approve of CEO

55% positive business outlook

Consumer Direct Care Network has an employee rating of 3.2 out of 5 stars, based on 401 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Direct Care Network employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

401 reviews
2.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many benefits to working for this company other than the fact that you don't have to work for an agency so you have more control over who your clients are. It is essentially a barely functioning payroll company for the government.

Cons

Getting hired on takes way longer than their willing to tell you. You have to stay constantly on top of them to get the process done. To get any process done really. Their admin team is much MUCH too small for the size of this company. So the second something needs to be approved by them, expect 3-4 weeks of waiting. Also expect them to not tell you that. Additionally, when you get linked with a new client. They will tell you that that's going to take a week or so. In all the years I've worked here I've never had them do it sooner than 4 weeks. And thats with me calling to check about it all the time. They also don't pay nearly enough for the work.

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Consumer Direct Care Network Response
3mo
Thank you for taking the time to share your feedback and for your long-term commitment. Your input is important and helps us identify where improvements are needed as we continue to provide better support.
4.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Your team and the support broker supervisor specifically Beca is amazing

Cons

The constant changes that you have to stay on top of can be overwhelming

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Consumer Direct Care Network Response
3mo
Thank you for sharing your feedback. We’re glad to hear that our team made a positive difference in your experience. We also understand that frequent changes can be a challenge. Your comments help us continue to improve.
5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Love my job and it is super fulfilling

Cons

There are no cons i can think of.

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Consumer Direct Care Network Response
3mo
Thank you for sharing your review. We are glad to hear that you find your role as a Certified Nursing Assistant fulfilling, as our caregivers are essential to the quality of care and service we provide. We are grateful for your dedicated work!
Viewing 4 - 6 of 401 Reviews

Glassdoor has 417 Consumer Direct Care Network reviews submitted anonymously by Consumer Direct Care Network employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Direct Care Network is right for you.