Does ContactUS Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, ContactUS Communications employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ContactUS Communications. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ContactUS Communications?

51% of ContactUS Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ContactUS Communications 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ContactUS Communications?

Customer Service Representative (57) , Customer Service Representative (CSR) (21) , Call Center Representative (3) , Operations Supervisor (3) , Sales Associate (3) , Supervisor (3) , Account Manager (2) , Client Operations Manager (2) , Customer Service (2) , Customer Service Agent (2) , Leadership (2) , Recruiter (2) , Sales Representative (2) , Training Specialist (2)

What are the pros of working at ContactUS Communications according to real employee reviews?

"great pay and work from home" ((in 10 reviews)); "Great people" ((in 6 reviews)); "Nice coworkers Thats about it" ((in 5 reviews)); "Nice Break Room" ((in 3 reviews)); "The company as a whole has a great leadership team and makes an effort to make sure that if they see someone struggling to help as best able." ((in 3 reviews))

What are the cons of working at ContactUS Communications according to real employee reviews?

"Poor management" ((in 17 reviews)); "Little or no training for those in management roles" ((in 10 reviews)); "Not PCI, dirty restrooms, unorganized, favoritism, pay" ((in 6 reviews)); "I have never had so many issues with pay, untruthful and disrespectful supervisors." ((in 4 reviews)); "Their manager doesn't seem know what she is doing." ((in 3 reviews))

What are the top reviewed ContactUS Communications locations?

Hilliard , Columbus , Grindstone , Jacksonville , Mount Vernon , Greensboro , Ohio City , Charlotte , Rocky Mount , Houston , Texas City , Memphis , Cincinnati , Newark , Philadelphia , Brownsville , California , Millbury , North Charleston , Augusta , Mill Run

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ContactUS Communications

ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)

Trevor Friesen

52% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (190 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

190 reviews

2.0

Nov 19, 2021

This place is a joke

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was close to home, and chances are you will know almost everyone who works there

Cons

Pay sucks. Management sucks. Too worried about the dress code and food and drinks on the floor. Very cliquey. I could go on and on about the negatives.

1.0

Nov 19, 2021

Pass

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good if you are a student living at mom and dads looking for supplemental income

Cons

Too many to list. Management is complacent , lazy and very cold and snobbish

1.0

Nov 16, 2021

Unorganized

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company is unorganized.. they do not care about you an an individual employee

Cons

terrible mangement, low pay, old equipment

Viewing 91 - 93 of 190 Reviews

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ContactUS Communications

ContactUS Communications reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

This place is a joke

Pass

Unorganized

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