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ContactUS Communications

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ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)
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Trevor Friesen

52% approve of CEO

46% positive business outlook

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

190 reviews
2.0
Oct 10, 2019

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers, Fast and easy hiring process.

Cons

Inconsistent, misleading information, unfulfilled promises, job details given in interview when hired including pay and schedule were not accurate, last minute changes, unprofessional management, inadequate time allowed to properly document calls, technical issues not addressed such as protecting customers payment information, extremely high turnover rate, employees are undervalued and underpaid, no bonuses or client discounts, and minimal pay for the demand and stress of the position in addition to a constant fear of being terminated for any reason at any given time. A hard working, dedicated, and dependable employee can be replaced at any moment with someone else regardless of experience, criminal record, drug test and attendance as long as someone is there to fill the spot it doesn’t seem to matter.

3.0
Aug 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Laid back environment Flexible Dress Code Nice Break Room Cool Incentives Great Upper Managment

Cons

Bed Bug scares Favoritism. Poor Training Almost too laid back Very Unorganized and Inconsistent Supervisors

Viewing 130 - 132 of 190 Reviews

Glassdoor has 199 ContactUS Communications reviews submitted anonymously by ContactUS Communications employees. Read employee reviews and ratings on Glassdoor to decide if ContactUS Communications is right for you.