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      ContactUS Communications

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      ContactUS Communications reviews

      2.9

      51% would recommend to a friend

      (190 total reviews)
      avatar

      Trevor Friesen

      52% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Culture & values

      3.0

      Senior management

      3.0

      Compensation and benefits

      ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      190 reviews
      3.0
      Jan 30, 2019

      Good Training! Not bad place to work!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly work environment. Staff was great to work with.

      Cons

      Not being able to issue resolved inhouse. If you need to request day off. Or if you had system issues you could not just tell your manager/supervisor and they go an fix it. You had email your supervisor what you needed. Then they had to send an email to someone else that was in a completely different state. Not knowing if the issues was handled or not.

      5.0
      Dec 19, 2018

      This is a Employee oriented company where satisfaction is important from leadership.

      Coach/supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      ContactUs has been a blessing to the community that has provided countless jobs to those in the area. Toby has done an amazing job turning our building around and has made employee satisfaction his number one goal. The leadership team works closely with one another and ensures that the day to day grind flows fluently. The re-birth of our fun committee team has brought life back to the company and made our tight knit site even closer as every project has a member on the committee. Our HR coordinator holds true to the definition of a “Open Door Policy” as she is more than willing to lend an ear to vent, addresses any concerns in a timely manner, and the most important thing is she approachable and fair. The entire staff from upper management to Agent level is truly a great group of people. I look forward to coming into work everyday and I know plenty of others who feel the same way. I enjoy my job and the people I work with.

      Cons

      There are no cons that come to mind. We can always use facility upgrades however it does not have any impact on my view of the company as these are just cosmetic changes (ie. windows, more seating as we are almost at full capacity, upgraded carpeting, etc..).

      Viewing 136 - 138 of 190 Reviews
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      ReviewsContactUS Communications reviews

      Glassdoor has 199 ContactUS Communications reviews submitted anonymously by ContactUS Communications employees. Read employee reviews and ratings on Glassdoor to decide if ContactUS Communications is right for you.