Does ContactUS Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, ContactUS Communications employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ContactUS Communications. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ContactUS Communications?

51% of ContactUS Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ContactUS Communications 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ContactUS Communications?

Customer Service Representative (57) , Customer Service Representative (CSR) (21) , Call Center Representative (3) , Operations Supervisor (3) , Sales Associate (3) , Supervisor (3) , Account Manager (2) , Client Operations Manager (2) , Customer Service (2) , Customer Service Agent (2) , Leadership (2) , Recruiter (2) , Sales Representative (2) , Training Specialist (2)

What are the pros of working at ContactUS Communications according to real employee reviews?

"Pay, work from home is convenient." ((in 9 reviews)); "great coworkers" ((in 6 reviews)); "Fun people to be around most days." ((in 4 reviews)); "The company as a whole has a great leadership team and makes an effort to make sure that if they see someone struggling to help as best able." ((in 4 reviews)); "Cool Incentives" ((in 3 reviews))

What are the cons of working at ContactUS Communications according to real employee reviews?

"completely disorganized ,poor training, never seen an actual paystub" ((in 10 reviews)); "Favoritism to the extent if one person on your project has their own unspoken opinion of you, and you do a better job than them, you'll be fired or removed from your project without warning." ((in 8 reviews)); "I have never had so many issues with pay, untruthful and disrespectful supervisors." ((in 4 reviews)); "Their manager doesn't seem know what she is doing." ((in 3 reviews)); "They do not give you any bonuses" ((in 3 reviews))

What are the top reviewed ContactUS Communications locations?

Hilliard , Columbus , Grindstone , Jacksonville , Mount Vernon , Greensboro , Ohio City , Charlotte , Rocky Mount , Houston , Texas City , Memphis , Cincinnati , Newark , Philadelphia , Brownsville , California , Millbury , North Charleston , Augusta , Mill Run

ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)

Trevor Friesen

52% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (190 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

190 reviews

1.0

Jul 26, 2018

Csr

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice co-workers, easy, availability, hours

Cons

Not PCI, dirty restrooms, unorganized, favoritism, pay

1.0

Jul 24, 2018

Dont

Admissions specialist

Recommend

CEO approval

Business Outlook

Pros

Management is awesome Payroll is a different story

Cons

Work 80 every two weeks get paid for 60 so yeah i dont work for free

5.0

Jun 16, 2018

Contact Service Rep.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

So far, I've been here for 8 months and overall its a good company. It's a laid back and fun environment, but still professional enough to be taken seriously. The company itself does a lot for the employees. Seems to be like there's room to move up into the company.

Cons

So far not to many cons, sometimes the management seems to not be on the same page but thats the same with most companies.

Viewing 148 - 150 of 190 Reviews

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Jobs at ContactUS Communications

Inbound Customer Care Agent

Customer Support Agent (Onsite PA)