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ContactUS Communications

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ContactUS Communications reviews

2.9

51% would recommend to a friend

(190 total reviews)
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Trevor Friesen

52% approve of CEO

46% positive business outlook

ContactUS Communications has an employee rating of 2.9 out of 5 stars, based on 190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ContactUS Communications employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

190 reviews
3.0
Oct 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Really good job defining job responsibilities and knowing where to go to get info

Cons

Not really many cons here

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ContactUS Communications Response
1y
Thank you for taking the time to share your feedback with us on Glassdoor. We genuinely appreciate your insights into both the positive aspects of your experience and areas where we can enhance our practices. Your input is invaluable as we continuously strive to create a positive and rewarding workplace for our employees.
1.0
Sep 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Only pro was that we were not on camera

Cons

3/40 of our training class made it to production. After 2 months production we are told we are getting a refresh training. It was the exact same training with a whole new group of people. And new supervisors. The supervisors had no clue how to service our client. Myself and the 2 others had wayy more education on the client yet we were not offered supervisor positions. Complete bs.

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ContactUS Communications Response
1y
We hope this message finds you well. Thank you for taking the time to share your thoughts and experiences with us on Glassdoor. We value your feedback, and we take all comments seriously as we strive to create a positive work environment for our employees. We are genuinely sorry to hear that your experience with us has not met your expectations, and want to express our appreciation for your candor. Constructive feedback is crucial for us to identify areas that may require improvement and take meaningful steps toward enhancing the overall employee experience. To better understand and address your concerns, We would appreciate the opportunity to connect with you directly. Your insights are valuable, and your input will contribute to our ongoing efforts to create a workplace that is both fulfilling and supportive. Please feel free to reach out to our Human Resource Department directly at HR@contactusinc.com to schedule a time for a conversation. Your perspective is important to us, and We are committed to ensuring that we address any issues you may have encountered during your time with us. Thank you once again for bringing your concerns to our attention. We look forward to the opportunity to learn more from your experiences and work towards making positive changes.
5.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, benefits(PTO), pretty flexible. I personally have never enjoyed working somewhere so much, a huge part of that is my boss/manager/sup

Cons

I currently don't have any cons

avatar
ContactUS Communications Response
1y
Thank you for taking the time to share your feedback with us on Glassdoor. We genuinely appreciate your insights into both the positive aspects of your experience and areas where we can enhance our practices. Your input is invaluable as we continuously strive to create a positive and rewarding workplace for our employees.
Viewing 25 - 27 of 190 Reviews

Glassdoor has 199 ContactUS Communications reviews submitted anonymously by ContactUS Communications employees. Read employee reviews and ratings on Glassdoor to decide if ContactUS Communications is right for you.