Cool Today reviews

3.4

54% would recommend to a friend

(47 total reviews)

Jeff Munafo

49% approve of CEO

47% positive business outlook

Cool Today has an employee rating of 3.4 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cool Today employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

47 reviews
5.0
Dec 12, 2023

Great environment

Recommend
CEO approval
Business Outlook

Pros

The people that work here are phenomenal. We all work together towards the same goal: customer retention and relationships. Everyone from department managers down to field employees are customer focused and there to support one another. The company pays well and there is always opportunities to move up.

Cons

Long hours at times but that comes with the territory

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Cool Today Response
2y
Thank you for taking the time to leave a review! I am personally happy to hear that you value the employee and customer relationships, pay, support, and opportunities at Cool Today. I appreciate your comments on the hours. While we take steps to ensure industry-leading work/life balance, we do know that the seasonality of our business can be a bit overwhelming at times. We appreciate your understanding and are happy that you are a part of the team!
1.0
Oct 29, 2023

Very dissatisfied

Recommend
CEO approval
Business Outlook

Pros

Cool Today used to be a good company but they seemed to have lost their way.

Cons

Technicians are more salesman than technicians. I along with other techs took a reduction in pay. This company has become all about the money. They forgot about the customers and their employees

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Cool Today Response
2y
Thank you for taking the time to share your experience. We are surprised to hear you feel you have taken a pay cut, as most of our team has grown to earn more in recent years with the new compensation plan. This is certainly something to discuss with your supervisor. In addition to surveys, we invest in third-party employee focus groups every January to ensure we are meeting our employees' expectations and to learn about opportunities for improvement. We would love to include you in the next focus group to ensure your voice is heard. At Cool Today, we truly are a people-first company with our customers and employees being our first priority. If this has not been your experience, we would like to know more. Please reach out to your supervisor, HR, or directly to me so we can include you in the upcoming focus group.
5.0
Oct 17, 2023

Great experience

Recommend
CEO approval
Business Outlook

Pros

Great company friendly atmosphere. Great work life balance

Cons

No cons. Very family oriented company

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Cool Today Response
2y
Thank you so much for your review! It's great to hear from long term employees like yourself! We strive to provide a friendly, family-oriented environment and are happy to hear that has been your experience with Cool Today!
Viewing 25 - 27 of 47 Reviews

Glassdoor has 47 Cool Today reviews submitted anonymously by Cool Today employees. Read employee reviews and ratings on Glassdoor to decide if Cool Today is right for you.