Is Copart a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Copart have rated their employer with 1.9 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of Copart employees being 3.3 out of 5 stars. Search open Customer Service Representative CSR Jobs at Copart now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Copart .

Does Copart pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Copart with 1.9 out of 5 stars based on 38 anonymously submitted employee reviews. This is 41.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Copart.

What are the top reviewed jobs at Copart?

Software Engineer (97) , Customer Service Representative (94) , Senior Software Engineer (47) , General Manager (39) , Customer Service Representative (CSR) (38) , Junior Software Engineer (30) , Manager (29) , Title Clerk (29) , Office Manager (20) , Receiver (20) , Loader Operator (18) , Inventory Specialist (17) , Software Engineer(Internship) (17) , Assistant General Manager (16) , Business Process Executive (16)

What are the pros of working at Copart according to real employee reviews?

"full time and have good benefit" ((in 74 reviews)); "Work life balance was good by providing WFH and flexibility options." ((in 62 reviews)); "great company and people who care" ((in 55 reviews)); "good work environment for learning" ((in 39 reviews)); "Good work culture and ownership of tasks" ((in 39 reviews))

What are the cons of working at Copart according to real employee reviews?

"poor management with lack of empathy" ((in 130 reviews)); "Pay is low and you aren't ever paid your worth" ((in 80 reviews)); "Managers are awful" ((in 44 reviews)); "Upper management is absolutely clueless about how to successfully run a used car purchasing program." ((in 36 reviews)); "No training or training manuals" ((in 29 reviews))

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Copart

Copart Customer Service Representative CSR reviews

1.9

1% would recommend to a friend

(38 total reviews)

Jay Adair

65% approve of CEO

16% positive business outlook

Ratings by category

3.6

Diversity & inclusion

1.9

Compensation and benefits

1.8

Work/Life balance

1.7

Senior management

1.3

Culture & values

1.3

Career opportunities

Customer Service Representative (CSR) employees have rated Copart with 1.9 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a poor working experience there. Copart is rated 46% below average by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

38 reviews

1.0

Jan 20, 2024

Avoid at all costs

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great opportunity for overtime. Great parties every month.

Cons

Management plays the favoritism game. No room for advancement if you're not Hispanic.

2.0

Oct 2, 2023

CSR

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

set schedule , some holidays and weekends off.

Cons

loud and lots of popped tires

3.0

Apr 4, 2023

Copart CSR

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Lots of over time during CAT

Cons

Not enough pay for the job your doing.

Viewing 10 - 12 of 38 Reviews

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