Cotality Client Support Associate reviews

3.1

65% would recommend to a friend

(31 total reviews)
avatar

Pat Dodd

21% approve of CEO

52% positive business outlook

Associate Client Support employees have rated Cotality with 3.1 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have a good working experience there. Cotality is rated in line with the average (within 1 standard deviation) by Associate Client Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

31 reviews
4.0
Dec 13, 2023

Mixed Bag

Recommend
CEO approval
Business Outlook

Pros

Middle management is great, often people who have been promoted from working the positions below them, so are able to lead by example and understands their team. Company would always rather promote than externally hire

Cons

Company is trying to exponentially scale during economic downturn. Unrealistic KPI’s set and goal posts frequently moved, leading to cut commissions.

5.0
Oct 27, 2023

Good

Recommend
CEO approval
Business Outlook

Pros

Everyone is friendly and there are good career opportunities and chances for you to upskill. The job itself is interesting as well as the industry.

Cons

I have none at the the moment.

1.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

The only pro worth mentioning is the option to work from home.

Cons

Too much micro-management from Leadership and Sr. Leadership staff. The expectations are ridiculous, you're expected to complete too many tasks in a short time. Leadership does a poor job of adequately training new employees. Management often cater to there favorites and ignore other employees.

Viewing 7 - 9 of 31 Reviews

Glassdoor has 2,430 Cotality reviews submitted anonymously by Cotality employees. Read employee reviews and ratings on Glassdoor to decide if Cotality is right for you.