* Abysmal track record of building new products
* Resources are dedicated to addressing compliance and tech debt - there are so many issues related to compliance/systems, the company can barely sustain the business, let alone delight the customer
* There has been a lot of chicken-hawk posturing about bringing in new talent, particularly at the management levels.....despite being particularly underwhelming, they have been used as scapegoats for the executives in Irvine.
* For all the initiatives around cost cutting and fiscal discipline, my last count of Vice Presidents employed in HR was about 15-20