Is Courtyard a good company to work for?

Courtyard has an overall rating of 3.6 out of 5, based on over 1,475 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 55% of employees would recommend working at Courtyard to a friend and 44% have a positive outlook for the business. The best reviews about Courtyard have been left by employees working as Operations Manager , Night Auditor and Bistro Attendant .

Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Courtyard?

55% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great Staff and forward thinking owners" ((in 51 reviews)); "Great people to work with and decent peace" ((in 51 reviews)); "Overtime and coworkers can be great" ((in 42 reviews)); "Great managers to help with problems" ((in 23 reviews)); "Great work environment and never bored" ((in 19 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 85 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 38 reviews)); "Less salary I could get and barely heard above 1" ((in 32 reviews)); "Absolutely no training." ((in 17 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 14 reviews))

What are the top reviewed Courtyard locations?

Houston , San Diego , Atlanta , New York , Boone , San Antonio , Philadelphia , Charlotte , Minneapolis , Nashville , Miami , Battle Creek , Morgantown , Los Angeles , Boise , Lehi , Chicago , Hampton , Troy , Portland , Laie , Indianapolis , Lafayette , South Bend , Sacramento , Bellevue , Portland , Fort Lauderdale , Orlando , Tampa

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

55% would recommend to a friend

(1,341 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,341 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jul 12, 2026

Positive atmosphere with good management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good managers, nice atmosphere and pay

Cons

can not think of any specific

5.0

Jun 5, 2026

Dedicated Valet Driver | Safety First | On-Time Service

Driver

Recommend

CEO approval

Business Outlook

Pros

3 years luxury car experience - Handled BMW, Audi, Mercedes with zero scratches or issues.

Cons

I’m very detail-oriented. Sometimes I spend extra time checking everything, but it helps me avoid errors.

5.0

Jun 5, 2026

Good company, but demanding work schedule

Front desk manager

Recommend

CEO approval

Business Outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

Viewing 1 - 3 of 1,341 Reviews

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Jobs at Courtyard

Front Desk Agent

Southaven, MS

View job

Room Attendant - Housekeeper

Houston, TX

View job

Front Desk Associate-Part-Time

Room Attendant - Housekeeper