Coverage X reviews

2.7

29% would recommend to a friend

(12 total reviews)

42% positive business outlook

Reviews by job title

12 reviews
2.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The job functions itself is easy, making outbound calls via auto dialer(Vici Dialer) to new and existing leads to sell extended auto warranties. They do offer PTO and other benefits like health, dental and vision insurance but no 401K.

Cons

This place is very poorly run. Management likes to play favorites with certain reps and will give you a hard time if your numbers are off. This company allows supervisors to get away with a lot of the floor and very unprofessional! They didn't give me proper warning like a write up before they let me go after over 1 year working for them and refused to transfer to other positions that allowed others to move to. Also, they will not pay out your PTO if you have any left when you are terminated!

1.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Reasonable pay to work ratio. Hour long lunch. Holiday pay.

Cons

You will be hired with a group of 12 other people and trained on how to pester people with cold calls and get a nearly unobtainable sale. Working here is genuinely the definition of walking on eggshells since you are essentially making the company your base salary before they let you go, that typically takes about 2-3 months. After that, they’ll let you go on a reason of “performance” which is false since multiple records I’ve seen from multiple teams state the average is 2-3 sales a week after compiling. If you fall into that, which you most likely will, you’re toast after a couple months. So keep that in mind. Management will try to paint a picture that you not getting sales is your fault, the reality is, you are put into tiers of leads by the higher-ups and if you are on that bad lead list you will in turn do bad. Also, inbound callers on your team are put under the same stats as outbound callers and also steal all the spiffs from the hardworking outbound callers. Every team-lead will give you the same regurgitated “solutions” that are common sense and really don’t help at all with your situation since, once again, your leads are just bad. On top of this, closers use pushy, bully-like tactics filled with lies and manipulation to force the customer into a sale. General cons of this job outside of the bad ethics include: 3 month probation locking you from using any PPTO, and no holiday pay until that is over. Walking on eggshells 24/7 wondering when you’re next in line without a warning. Super strict attendance policy. Pretty outdated moldy building. It’s getting a roof so I guess that’s a plus. Computers always have issues.

1.0
Dec 16, 2025

Do Not Work Here

Recommend
CEO approval
Business Outlook

Pros

Will hire anyone so, if you need fast money then sure, go for it.

Cons

1 half is legit, second half is a SCAM. -YOU WILL NOT BE ABLE TO SWITCH TEAMS- What they do not tell you is this, READ CAREFULLY… When you interview ask to work on the 9-6 team (a full 40 hours) and it’s also the nicer team area, the classier area (so-to-speak). The 9:45-6:15 team is a SCAM and you are in a stuffy area which in all reality is a health hazard (team leads are horrendous just FYI). **Read the BBB there are a ton of lawsuits against that side of the company for non-paid bills once you are assigned to that area. You will lose ALL respect for everyone and anyone associated with that area.** You will be absolutely scamming people and changing the name of the company in which you work for bc some people you call are familiar with the name as they have signed up for the coverage but didn’t get paid… - You will also be verbally harassed, sexually harassed (on the phone), and your life will be threatened (on calls). - You are micromanaged to the FULL extent. - Training absolutely sucks. - Pay is low. Period. (You will make over 800 dials and you will walk away with less than $600 a week.) - If you do get sales just know those people are SOL once their car breaks down. - THE COVERAGEX SIDE IS BETTER AND LEGIT!! Stay away from here FULL STOP. You will absolutely lose your mind as well as your dignity scamming people.

Viewing 4 - 6 of 12 Reviews

Glassdoor has 15 Coverage X reviews submitted anonymously by Coverage X employees. Read employee reviews and ratings on Glassdoor to decide if Coverage X is right for you.