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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      3.9

      67% would recommend to a friend

      (4,292 total reviews)
      avatar

      Mark Greatrex

      74% approve of CEO

      43% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.5

      Career opportunities

      3.4

      Senior management

      Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Oct 1, 2013

      Unprofessional recruitment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros that I can think of. Would not recommend anyone apply here

      Cons

      Unwilling to reschedule my interview even after I informed that my husband was undergoing a kidney transplant. Would definitely not want to work for a company like this.

      1.0
      Sep 30, 2013

      Tiring

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cox is not a bad company to work for however their technical support department in Oklahoma City leaves much to be desired. Cox is very involved in the community, their benefits are great, tuition reimbursement, 401K, pension, vision, medical, and dental all on day one! Cox even has an employee fund in the event an employee encounters a hardship; not to mention the steep discount on cable and internet. My advice is just do not work for technical support and you will be very happy.

      Cons

      With attrition rates of well over 80%, the technical support department in Cox Oklahoma is one of the worst places work. Work/life balance in near non-existent, there is no opportunity for movement within the company unless you move to another state, the left hand of senior management doesn't know what the right hand is doing and unfortunately, their HR department has no room to exercise authority or have an opinion outside of what is given to them. Morale is low and if you dare try to have an original thought of your own you will not fit in.

      Viewing 3910 - 3912 of 4,292 Reviews
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      ReviewsCox Communications reviews

      Glassdoor has 4,633 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.