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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      3.9

      67% would recommend to a friend

      (4,292 total reviews)
      avatar

      Mark Greatrex

      74% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      4K reviews
      2.0
      Aug 8, 2014

      A great job if you love high pressure

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Pay, First DAY Benefits

      Cons

      benes plan not so great

      3.0
      Aug 6, 2014

      Many years in two different locations

      Operations analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Will meet some great people Different locations offer different specialties. When reorganizing they will try to retain current employees

      Cons

      Leadership has tunnel vision Not very good at training

      2.0
      Jul 31, 2014

      Phoenix Cox Business

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cox in general is a great company to work at. They have good benefits and seem to care about their employees.

      Cons

      Cox business in Phoenix is broke. Mid Market sales in particular. Mgt allows sales you are working on to be taken away by the inbound and outbound sales people. There are rules of engagement but they are not enforced. You build a relationship with customers only to have outbound call and tell them you no longer work for the company or they will tell them they work with you to get the contract. When you go to mgt they say well you didn't close it in 30 days. Also don't take a job here if you have no vendors to funnel you business...the quotas are only attainable if you have business funneled to you from outside sources. The reps who win all the awards and make bonuses have business sent to them. Also your commissions are decelerated if your installs for the month are not at a certain percentage. You have little control on speed of installs - so other departments in the company can affect your pay and hard work. Very stressful place to work- new people don't stay long.

      Viewing 3961 - 3963 of 4,292 Reviews
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      ReviewsCox Communications reviews

      Glassdoor has 4,633 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.